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Show HN: ContactMetrics – Contact forms that teach you about your customers

contactmetrics.com

8 points by cjy 12 years ago · 3 comments

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iqonik 12 years ago

It looks good - not sure I would personally pay for a contact form but can see why other people would. I did click your contact page and see you're using it (always good!) - I then tried it on a mobile and the form is not usable :( - I would fix that as it will be a big pain point for users.

cjyOP 12 years ago

Just moved into public beta and would love to get some feedback from HN. I built the product because I kept getting customer support requests (for another product) that were super vague. This tool tells me what pages the customer visited before contacting me so I have some context for their message. I also added form A/B testing and message sentiment analysis to help with site optimization and SEO.

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