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Google Hangouts, Gmail Chat and Google Spreadsheets Go Down

techcrunch.com

86 points by DerekH 12 years ago · 39 comments

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fidotron 12 years ago

So the status page ( http://www.google.com/appsstatus ) mentions that Hangouts isn't covered by an SLA. Is that still true if you bought one of the Chromebox for Meetings which when discussed sounded like it used the same infrastructure?

Or are those Hangouts actually Google Talk and not G+ Hangouts? And how stupid is it that that is something resembling a decent question?

  • ChikkaChiChi 12 years ago

    Talk is still covered in the SLA, Hangouts is not.

    Don't ask me to explain what PHB came up with that logic.

didgeoridoo 12 years ago

Just got an email from Google on my grandfathered free Apps account encouraging me to upgrade to "ensure 99.9% uptime". Excellent timing, guys.

  • psbp 12 years ago

    30 minutes out of a year is less than .1%

  • noise 12 years ago

    Same here. Coincidence? I think not. They even added details about how much Drive data I have, a passive threat that it might not be safe if I don't cough up for the paid account.

  • rkuykendall-com 12 years ago

    Same: "Get 99.9% guaranteed uptime for Gmail and other business features"

    Very poor timing.

casca 12 years ago

Amusingly, with Hangouts down, Skype video chats have become unusable. Time to move to Jitsi[1]?

[1] https://jitsi.org/

  • rkuykendall-com 12 years ago

    The nice thing about WebRTC is that video chat services have exploded. I've been using https://appear.in/ lately. It couldn't be simpler to start group video chats.

    • User8712 12 years ago

      How do these typically compare to Skype or Hangouts in terms of video and sound quality?

      • rkuykendall-com 12 years ago

        From a subjective standpoint: perfectly.

        From a technical standpoint: I believe Hangouts is moving to WebRTC soon as well.

        • User8712 12 years ago

          What about from a security standpoint? How safe are these web applications, and how confident can I be they're not logging audio or video from my calls? I'm not talking about government intelligence security, I'm talking about not appearing in my pajamas on the pirate bay.

          • tracker1 12 years ago

            If both parties can get a raw socket in, then it's peer to peer... otherwise it's via proxy.

            • somesay 12 years ago

              I would say, you always have to trust the service provider. While you can manually verify a direct end-to-end connection etc., web apps could always easily change, without user notice. Well, but that's also true for any proprietary app that isn't open source and code-reviewed.

              It could be a browser feature in the future to sandbox those webcam data so that it's only transfered to a specific opponent. That has some problems to solve and is just a raw thought.

  • chillingeffect 12 years ago

    for those like me :) to whom it's not obvious: how come?

    Skype is from Microsoft and Hangouts is from Google, right?!

    Thank you for your patience in the face of my utterly stunning cluelessness.

  • sdfjkl 12 years ago

    High time, if you value privacy (use ZRTP). Or open standards.

gitaarik 12 years ago

I also don't seem to be able to open some documents in Google drive or have full functionality.

  • cookiecaper 12 years ago

    Same here, Google Sheets are misbehaving for me but Docs mostly seem ok. Gmail is working.

    I'm actually also having problems with Facebook. I loaded up HN to see if others were experiencing the same thing.

    • mbesto 12 years ago

      I was about to throw my keyboard at the wall because a critical Sheet of mine was failing. Ugh, this is the downside to the cloud...

vinhboy 12 years ago

Gchat has been down for me for over an hour. I don't ever remember a google service being out for that long.

theg2 12 years ago

So here's something interesting: http://i.imgur.com/5ek8L9X.png

When I send or receive an email, it's exactly 1 hour behind. Wonder if it's related.

  • sdfjkl 12 years ago

    Most likely just messed up timezones. It's the season for that (we're in the magical 3 week or so period where DST is applied in the US but not yet in Europe).

    • theg2 12 years ago

      That's a valid guess but we're seeing it intermittently in the office which is why I raised it.

valevk 12 years ago

For a brief moment, just a brief moment, I thought they are shutting them down.

  • sdfjkl 12 years ago

    While Google does shut down services all the time, they do typically give a few months warning first.

ffreitasalves 12 years ago

Here in my company we had the same problem and we are using http://practiceconversation.com as alternative, nobody uses this site, so it is nice so far.

passepartout 12 years ago

To quote Adventure Time's Lemon Grab, "unacceptable"!!

oconnor0 12 years ago

Does Google provide a status page for their services?

dcc1 12 years ago

Yes very annoying especially when paying them, also Outlook.com was having issues too :(

and blockchain.info is down too

Rofu2000 12 years ago

About to be the most productive day for me in awhile.

executive 12 years ago

Where are all the SREs now? Cowering in fear.

kclay 12 years ago

The Voice page was down shortly as well.

  • zecho 12 years ago

    I'm able to get forwarded calls but not make calls from the service.

nodata 12 years ago

Works for me.

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