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Amazon was down

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88 points by wsidell · 45 comments · 1 min read

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Amazon is down 11:49 AM west coast

20 threads
WestCoastJustin

AWS seems to be okay via this status dashboard. Nothing on the Amazon twitter feed either [2].

[1] http://status.aws.amazon.com/

[2] https://twitter.com/amazon

UPDATE: Site appears to be responding now, but there is a maintenance message. AWS dashboard also shows the following updates:

   AWS Management Console: 12:14 PM PDT We are currently experiencing 
   elevated error rates for the AWS Management Console

   Amazon Elastic Compute Cloud (N. Virginia): 12:11 PM PDT We are 
   investigating increased API error rates and latencies for tagging 
   related API calls in the US-EAST-1 region.
  • itafroma

    I've been getting 454 Temporary authentication failure errors from the SES SMTP gateway, which is in US-EAST-1.

    Edit: back up for me; SMTP gateway is authenticating and emails are sending out again.

  • goeric

    It's not. We're having issues with one of our EC2 instances and this is clearly effecting other sites. It's very unnerving that their service health dashboard isn't reporting any issues.

    EDIT: It just now reported an issue on EC2 N. Virginia. Still a little disappointed that it's not real-time.

    • jtboehm

      It could be either certain services limited to Virginia, or certain sites within the region -- my instance is hosted in Virginia, and while very basic, has remained up throughout.

  • aalbertson

    Nothing on the @awscloud twitter either. Really sad support. https://twitter.com/awscloud

  • rabidonrails

    AWS Console icon is now red (i.e. Service disruption)

hansgill

Funny how there is a widely reported problem and everything is green on AWS health check site http://status.aws.amazon.com/

  • acdha

    Given that none of my running AWS services experienced any downtime, that seems entirely reasonable.

  • dksidana

    Is Amazon e-com website is dependent on AWS ? I don't think so. Pointers please.

  • rabidonrails

    Just reported: Amazon Elastic Compute Cloud (N. Virginia) Increased API Error Rates

    Update: AWS Management Console: Elevated error rates as of 2:15 CST

    • generj

      I hate how they weasel out and display a green checkbox, but with a tiny little "i" for information on Amazon Elastic Compute Cloud (N. Virginia).

      http://status.aws.amazon.com/images/status1.gif

      I deserve to see something visually distinct if there is a problem. This is purposefully poor UX.

      If I'm visiting the status page for your site, it's probably because I'm a technical user who suspects something is broken. Don't you dare hide what is broken from me.

    • hansgill

      Console is not the only thing faltering. Our system is not able to send any emails using SES

druiid

Sheesh. This makes what, the fourth or fifth time this year so far.. and for an extended period of time to boot. I wonder if this is linked to how they do their deployments, or something else (Everyone has access to deploy to the live site last I heard).

richo

I've been struggling to light up new ec2 instances via the API:

<?xml version="1.0" encoding="UTF-8"?> <Response><Errors><Error><Code>Unavailable</Code><Message>The service is unavailable. Please try again shortly.</Message></Error></Errors><RequestID>d063a1f7-9fa9-41bb-8792-xxxxxxxxxxxxxx</RequestID></Response>

noname123

If one looks at the intra-day chart of AMZN, you could see the market adjust the pricing of the stock relative to the revenue lost every second due to site down.

https://www.google.com/finance?q=amzn&ei=JWwSUuCkE8Lp0QGC5QE; compare to SPY, the overall market trend.

  • InclinedPlane

    The interesting thing is that amazon doesn't typically lose orders when the site goes down for a short period, it often just causes people to delay their orders a little.

aalbertson

Appears to all be back online. - amazon.com = back - aws console = can login and work - SES = queue's have cleared

dksidana

Their indian sites http://junglee.com and https://www.amazon.in/ looks perfectly fine.

aalbertson

AWS console is also down. We can't login and others are reporting the same issue. Our hosted instances and infrastructure however is online and functioning.

generj

Everything back to normal now, so far as I can tell.

patman81

Amazon.com is still down for me, but http://www.amazon.de is running fine.

hiccup

My EC2 instances are still running fortunately.

wsidellOP

http://isup.me/amazon.com

martin-adams

Well, AWS console being down is certainly more of an impact to me than amazon.com.

  • ymmy

    The console is working if you are already logged in. Although loggin requires going through www.amazon.com.

jtboehm

It's back: 3:33 EST.

koenigdavidmj

Now the server is returning a 500, which is a slight bit of progress.

Lowgain

I was just able to log in to the console, looks like it's back

hansgill

EC2 is ok for me SES has gone to the shitter

frik

Amazon and AWS Console are back online :)

hiccup

Amazon site seems to be up now.

gsharma

Amazon.com is back up for me.

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