Cancelling Claude subscription renewal immediately revokes Design access
Starting today, Anthropic now immediately revokes Claude Design access if you cancel your subscription plan renewal, even while you're still in a valid period. I had a Claude 20x max plan and cancelled my automatic renewal this month (last week)
On https://claude.ai/settings/billing I see "Your subscription will be canceled on May 13, 2026."
For the past few days I was able to use Claude Design without issue and was actively working on a project. But starting a few hours ago, I'm now locked out with this message:
"Claude Design is available to users on subscription plans." in spite of having 3 more days of "max access."
This feels incredibly gross considering I ALREADY paid for Max 20x which includes Design access. I'm considering a chargeback through my credit card. Does anyone have experience getting through to their customer support? It seems like its all chatbot generated. Nice. Looks like they will cut off Claude Code as well? (Or at least imply the threat of doing so?) It's incredible how much Anthropic hates any good PR. Their chatbot doesn't know what's going on either:
https://imgur.com/a/E7tND2k