AI voice chats are broken because they never interrupt–here's why it matters
Most AI voice chats are polite but useless.
They wait for you to finish. They respond calmly. They never push back. That makes demos look good—but in real conversations, it’s terrible.
Humans interrupt for a reason: to clarify, correct, or push the dialogue forward. Without it, interviews stall, brainstorming dies, and tutoring becomes one-way.
Current AI avoids interrupting because it’s “safe.” The result? An AI that listens forever and actually helps very little.
I want to hear from you:
Should AI ever interrupt users?
When does it help vs annoy?
Are we killing usefulness by over-prioritizing politeness?
I’ve been building a small prototype that actually tries this approach—let me know if you want to see how it works. I would agree that AI not interrupting doesnt sound like a natural human like conversation, would be interesting to see how are solving this problem. We've been checking https://coldi.ai/ cause they offer naturally speaking calling agents but they do not interrupt, and there is also a question, how AI deals with off topic questions from the customers. I'd be curious to see. Probably requires a fine balance on how interrupting happens.