Ask HN: How do small businesses handle phone calls?
If you run or work at a small business: cell phones, landline, VoIP, or something else?
What sucks about your current setup?
What would you like to see instead? At Matasano --- and this is back to like 2005 --- we just used an online telephony provider that routed calls to our mobile phones. I'd probably still just do that today. Google Voice for local, VOIP. ms for toll-free text and call in US and Canada. No live calls. Everything goes to voicemail and we call back. Landline for incoming customer calls. Technically it's a package deal with the cable internet company. My cell for real business, like my distributors. Mostly we text. Nothing sucks about it. People call, we answer. I use https://www.quo.com/ (previously OpenPhone). (no affiliation besides being a customer)