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Claude outage

status.claude.com

159 points by stuartmemo · 203 comments (202 loaded)

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46 threads
sometimes_all

It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

  • danielbln

    I spend 10h/day in Claude Code and I don't remember the last time it was unavailable to me, maybe a couple of months ago? I suspect this is highly dependant on location and timezone, but at least from within Central Europe it has been smooth sailing (apart from this morning...)

    • SOLAR_FIELDS

      Stability has seen a marked improvement since summer. I used to regularly get 429 error codes multiple times per session. Lately it’s been quite awhile since I’ve had it error out or silently exit the chat with no response. I don’t usually code at the peak times though, when it does go down its usually morning time in USA when all of the Europeans are still using it too.

    • anonzzzies

      Same, it has been stable mostly. Becsusr of the instability before, we have our own scripts protecting it so it continues after failure, for several different failures.

    • nojs

      Same. It used to go down all the time but the past couple of months it’s been very stable.

    • dfsegoat

      Very similar usage duration / window for me (US Pacific) - no availability issues.

CapsAdmin

I didn't even know they had a status page. Claude (with pro subscription) is often so unreliable with regards to connectivity and performance that I'm looking for something more predictable.

It randomly fails halfway through a response, sometimes very slow to start, hangs for long periods during a response, and so on.

The Claude chat interface can also slow down with long sessions. I sometimes use Claude code which is better, but I'm not a huge fan of terminal interfaces. I'm aware of third party frontends, but I believe those require api access which I don't like for personal use.

  • swader999

    My go to is "are you stuck" for some reason that seems to snap it awake, it feels like it takes offense to the question and gets back on track.

    On a side note, I'm anthropomorphising too much, gonna have to upgrade and get some top rate therapy...

    • CapsAdmin

      Well that has happened sometimes, I usually say continue.

      But what I meant was that the whole response completely disappears. Sometimes the text I wrote previously is pasted back into the text input, but sometimes it's not.

      I have this habit of copying my prompt in case it happens.

    • pimeys

      Snaps awake from the sleep and starts talking about how they used to wear onions on their belt.

      I love it when they take an offense.

  • verdverm

    > I'm looking for something more predictable

    Google & Gemini, that's where I went due to Anthropic's inability to run reliable production workloads

  • siva7

    Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App. Claude and Chatgpt are way more reliable.

    • SXX

      It almost never fails via AI Studio though. Also I doubt fails you see really have anything to do with LLM itself, capacity or backend.

      It's just Google own UIs and apps are almost comically bad.

      • siva7

        I use Gemini over web app and mobile app. Both are very unreliable. Anthropic and openai don't have more resources than google but still get it right most of the time - the quality of product development is not even in a similar league

        • fakedang

          Gemini is much much better using AI studio though.

          And no, Claude sucks ass. It's like Anthropic does not want to make money. For a company that's targeting enterprise customers, they are totally unprepared. Like forget customer support, they can't even sell properly. They brag about insane capabilities on the Max plan but good luck trying to buy that on a team plan with company billing.

          Even if OpenAI doesn't have the best model, at least they know what to do to make money.

      • TexanFeller

        My theory, beyond their organizational incentive issues, is that Google’s UIs are so pathetically bad because the company is so gung ho about “web first”. The web is a wonderful thing, but it’s set UI development back by decades.

        • uxcolumbo

          Can you give some examples?

          What would have improved UI development instead?

          • mikelevins

            I think the decline in UI quality is real, but I don't think the web takes all of the blame. The blame that it does take is due to a sort of mixed bag of advantages and disadvantages: web technologies make it quicker and easier to get something interactive on the screen, which is helpful in many ways. On the other hand, because it lowers the effort needed to build a UI, it encourages the building of low-effort UIs.

            Other forces are to blame as well, though. In the 80s and 90s there were UI research labs in indistry that did structured testing of user interactions, measuring how well untutored users could accomplish assigned tasks with one UI design versus another, and there were UI-design teams that used the quantitative results of such tests to deign UIs that were demonstrably easier to learn and use.

            I don't know whether anyone is doing this anymore, for reasons I'll metion below.

            Designing for use is one thing. Designing for sales is another. For sales you want a UI to be visually appealing and approachable. You probably also want it to make the brand memorable.

            For actual use you want to hit a different set of marks: you want it to be easy to learn. You want it to be easy to gradually discover and adopt more advanced features, and easy to adapt it to your preferred and developing workflow.

            None of these qualities is something that you can notice in the first couple of minutes of interacting with a UI. They require extended use and familiarization before you even know whether they exist, much less how well designed they are.

            I think that there has been a general movement away from design for use and toward a design for sales. I think that's perfectly understandable, but tragic. Understandable because if something doesn't sell then it doesn't matter what its features are. Tragic because optimizing for sales doesn't necessarily make a product better for use.

            • CapsAdmin

              If a large company is making a utility cares, they'll have a ux person/s, sometimes part of a design team, to make sure things are usable.

              But if you're really big, you could also test in production with ab testing. But as you said, the motivation tends to be to get people to click some button that creates revenue for the company. (subscribe, buy, click ad)

              Somewhat related to this, the google aistudio interface was really pushing gdrive. I think they reduced it now, but in the beginning if you wanted to just upload a single file, you had to upload it to gdrive first and then use it.

              There was also some annoying banner you couldn't remove above the prompt input that tried to get you to connect to gdrive.

            • uxcolumbo

              Yes true. It's basically form over function and it's not just limited to Web UIs.

              Windows 11, iOS7, iOS26 are just some example of non Web UIs, which focused first on optimizing for sales, i.e. making something look good without thinking about usability implications.

              Fortunately usability testing is still pretty much a thing. Good articles here: https://www.nngroup.com/search/?q=usability+testing

    • nurettin

      For me it isn't the API timeouts, but tool calls to update files fails most of the time.

    • cpursley

      Gemini is embarrassingly bad. It outright doesn’t work. I mean, it actually goes out and does stuff but it’s 100% of the time random. Even third-party forks of it work better (like Qwen Code), which is just wild.

  • ladidahh

    https://marketplace.visualstudio.com/items?itemName=anthropi... , they have their own plugin for vscode that might fit your use case

fainpul

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

  • efsavage

    Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't.

    "Well, what do you do when the power goes out?", he asked.

    "I go home, just like you would.", I said with a smile.

    He paused for a moment and nodded, "you know, you're absolutely right".

    • fainpul

      Nice story. I guess it can be looked at as some sort of parable. But if I take it literally: I never had a power outage at work, but SAAS downtime happens every year (probably multiple times).

      • DANmode

        Make sure you have enough vRAM around for the local models!

        or, take the brief, unscheduled break.

        Most corporate cultures need it ;]

  • mewpmewp2

    Non-serious answer: I'll go for a walk.

    Serious answer: I can write code manually, but it feels like a waste of time. I'll just go for a walk to synthesize my ideas if a service was down, and I don't think not writing actual code for a day is a huge problem. So focus on health and maybe even talk to humans.

  • erikbye

    Doubtful all services are ever down simultaneously, either way:

    What do devs do when Github or Gitlab is down?

    AWS? GCP? Azure?

    Or whatever Atlassian product they're using.

    Plus, most devs do a bit more than just produce lines of code.

  • rvz

    > This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

    Even the engineers at these AI companies can't use these LLMs to fix an outage when there is one. Especially SREs.

    But if one has to just sit there and "wait" for the outage to subside then perhaps the kitchen timer just went off and declared that these "developers" are cooked.

  • mayhaps

    As a technical ... I don't know what to call myself anymore; not a product manager but not a developer nor engineer.

    The answer: audibly swear out loud.

  • ares623

    Even worse the on-call folks who need to do recovery but need an LLM to do it, but surprise they are both on the same cloud provider.

  • jasonvorhe

    If they're smart, they just switch to ppq.ai or an openrouter provider where they can purchase prepaid tokens from various providers with many alternative models available.

  • cjr

    Switch to codex? :)

    • uh_uh

      Exactly, these agentic coding tools which operate on your codebase present on your own disk are a lot more fungible than most SaaS.

  • fragmede

    Use Qwen3/other locally via lm-studio.

  • block_dagger

    Same as if GitHub were down over the last decade.

  • jvidalv

    Prepare the prompts for the features.

  • jstummbillig

    What do most people do, when the power goes out?

    We usually try to figure out how to build reliability/redundancy in step with what we require to function as a society under most circumstances without taking outsized losses.

    When things go worse than anticipated, we take the hit, try to recover and maybe learn to strengthen the system afterwards. I would rate us roughly okay-ish at that, mostly because I don't know what to compare it to, since we are the only species to do it at this level to my knowledge.

  • askl

    Grab a coffee and wait.

  • phgn

    Use another AI tool :D

  • cpursley

    I mean, same thing when other web services are down. Try updating your packages without a web connection...

  • roman_soldier

    Switch to Grok or vice versa (I have Pro on both), or use any one of the other free tier LLM's (Gemini, ChatGPT etc)

bachittle

Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.

  • esperent

    I signed up for a Claude Teams account last week. File uploads were not working anywhere - web, desktop, Android app. As soon as I switched over to a personal account they worked again. Switch back to Team account, broken again with just a cryptic 404 error popping up.

    They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.

    I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.

belevme

OAuth handshake still gives internal server errors when you try to /login from Claude Code

AgentK20

Still seeing issues on the OAuth flow despite a "a fix [having] been implemented". Looks like whatever happened probably trashed the session database since it's forcing Claude Code to re-auth.

sometimes_all

It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

jimkleiber

Login on claude.ai seems to be back online, but login through Claude Code via OAuth is still down for me. So I'm twiddling my thumbs.

belevme

My auth token expired and when I type /login in Claude Code it leads me to a webpage showing:

OAuth Request Failed Internal server error

  • adamhurl

    This has 100% ruined my morning! -_- I tried many different ways to get in, I'm using claude in terminal in cursor.

    Fix for me: Hopefully will work for you guys too, I logged out of claude, restarted cursor, used the anthropic console login method instead of normal login, when you click the link it gives you an option to signin with chat credentials instead, there it did not work, I pressed the link given in claude a few times and kept trying, finally I was given a pastable code, this took a while to be accepted in terminal but now is logged in.

    hope it works for someone else aswell!!

    • lucode

      tried, not working for me...

      • adamhurl

        Damm... Sorry to hear it, I was watching console during my attempts, see many errors on multiple attempts, the one that worked did not show any console error logs on the working attempt if that helps

  • lucode

    they marked as resolved but is not Resolved This incident has been resolved. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Update We are continuing to monitor for any further issues. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Monitoring A fix has been implemented and we are monitoring the results. Posted 1 hour ago. Oct 31, 2025 - 09:46 UTC Identified The issue has been identified and a fix is being implemented. Posted 2 hours ago. Oct 31, 2025 - 09:30 UTC Update We are continuing to investigate this issue. Posted 2 hours ago. Oct 31, 2025 - 09:25 UTC Investigating We are currently investigating this issue. Posted 2 hours ago. Oct 31, 2025 - 09:17 UTC This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com). https://status.claude.com/incidents/s5f75jhwjs6g

  • rgazeredo

    Until it's back up and running, something I did that worked for me was access the web version of Claude Code, link the repository there, and ask them to implement something. After they implemented it, they enabled the option to click the "Open in CLI" button, allowing me to use Claude Code CLI from the terminal again.

  • mr_mitm

    And it's expiring a lot lately. I used to go weeks without it expiring, yesterday it expired twice in one day.

  • Mariancbn

    I just managed to log in to claude code. You have to spam the login when you recive the screen with authorize press on it multiple times. you will recive errors than try again i have tried like 70 times and it started finnaly

  • woodpanel

    This is the day I decided to finally sign up and use claude-code - and then I'm greeted with this exact page. Gahhh!

  • vinkamath

    Still down for me. Anyone got a workaround?

  • phgn

    Related question: why does Claude Code need a new auth token very few days?? It's so annoying.

  • idonotknowwhy

    Ah so it's not just me. What's a good backup these days? Gemini? GLM?

  • gurupak

    Same here, happed after updaing claude code to 2.0.30 today.

  • numiko

    Same with me, is smth happened with claude?

  • mmaher

    how long that outing is gonna take ! it's been like an hour!

  • Mariancbn

    Same error i think they still have problems i have tried multiple accounts

  • mmaher

    it works for me now

  • lucode

    same here, and I had a lot of work to do....

  • rjbernaldo

    happening to me as well right now

  • cache4gold

    +1

  • 3stripe

    same problem here

  • heheokok

    same for me

  • Damien-BGMUK

    Same here, paying £90 for a subscription I can hardly use FFS

  • balgolerodev

    Same shit.. paying 200 a month for nothing - just cancelled.

  • xjbs

    same here

  • numiko

    same here

  • wabble

    same

  • sanjay3129

    same here

  • louisxsheid

    same

  • jvlobo

    same...

  • mmaher

    same

  • hiflex_

    same here

  • fuckantropic

    same.. bye antropic

  • d0u

    same here

tooa

Claude will return soon Claude is currently experiencing a temporary service disruption. We’re working on it, please check back soon.

https://status.claude.com/

delaminator

cant even log into console

https://console.anthropic.com/api/auth/send_magic_link 500 (Internal Server Error)

jakub_jo

Its now phrased with "Major Outage".

> Elevated errors on claude.ai

> Identified - The issue has been identified and a fix is being implemented. Oct 31, 2025 - 10:18 UTC

> Investigating - We are currently investigating this issue. Oct 31, 2025 - 09:25 UTC

steveharman

I wonder if it's coincidence: today Anthropic mailed out all previous customers of Claude offering a free monthly of 5x Claude Code if they sign up again.

Plenty on Reddit saying they did. And I did.

Could the outage be a the result of an "unexpected" surge in account activations / use?

Not much of a "welcome back" ;-)

askl

Maybe it will stay down forever because they can't use claude to fix the issue.

tooa

Identified - The issue has been identified and a fix is being implemented. Oct 31, 2025 - 09:30 UTC

Update - We are continuing to investigate this issue. Oct 31, 2025 - 09:25 UTC

Investigating - We are currently investigating this issue. Oct 31, 2025 - 09:17 UTC

jryan49

Has anyone else pretty much stopped using AI at this point? The only thing I use it for to help generate README's or Javadocs, and then heavily edit them. I had it in my workflow and it burned me so many times I just went back to google and stackoverflow.

  • LogicHound

    I use it to generate me example code e.g. how do I do <thing> in <programming language> using <library>.

    I've also had it suggest solutions e.g. "This C++/OpenGL code doesn't run in wayland can you suggest some solutions".

    Other stuff like generating tests is hit and miss.

  • M4v3R

    I'm sure some people did, by I personally use them every day - for coding tasks, for language translation, for research, current events (Grok is really good at this thanks to being connected to the X real-time data), for day-to-day questions (like my daughter asking me what's that Pokemon called) and so on.

  • snowfield

    I use it quite often. But just small stuff like simple automations, userscripts, docker config that sort of thing

  • Hamuko

    Never really started. Really the only properly good AI thing that I’ve used is AI autocompletions, which are generally higher quality than the traditional ones that I’ve used. Not that it’s perfect and at least the one in Xcode has hallucinated on me.

  • dataengineer56

    If I have a question for SO these days then I ask Claude instead and tell it to use SO where possible. It's preferable to actually asking it on SO which often results in the question being edited, downvoted and closed by someone with an anime child profile picture.

    • a5c11

      What was the question like? "How to print a decimal in C"? Valuable questions aren't downvoted. If you ask about something that could be found on the first Google page, then no surprise you are being downvoted.

      • sanex

        You sound like an SO moderator

      • dataengineer56

        I asked a novel question, well-written and clear, and a "subject matter expert" decided it was too similar to another question (it wasn't), so they defaced it, downvoted it and closed it.

        Stack Overflow is dying, it's extremely difficult to get new questions through. Even if they survive moderation then they're unlikely to get answers.

  • dim13

    I've never started. ¯\_(ツ)_/¯ And also not going to. I see enough crap, colleges produce, to never touch this pile of dung.

claudemd

I wonder if there will be any compensation for customers in this situation, such as providing an extra day ^^. I doubt that Claude, who is a stickler for weekly limits, will be a stickler for rewards.

fred_

Same here. Just seeing "Rate exceeded." when trying to access https://claude.ai/new.

cmiles8

All the major providers seem to have blips on latency and other issues at least once a day, which would be a “service degradation” by the standards of normal apps.

arjie

I must be lucky. Status page says Elevated Error Rates for the model as well, but I'm chugging along. Praise be the West Coast shard :)

miningape

Was wondering why we haven't had any fires today - it's nice having some calm on a Friday. Could we make this a weekly thing?

trvz

  curl -fsSL https://ollama.com/install.sh | sh
  ollama run smollm2:135m-instruct-q2_K --verbose
sho

5 hours in and I'm pretty disappointed in Anthropic's response to this. Looking at their status page you'd think everything was OK, the downtime was only 37 minutes, a fix is in place and they're "monitoring" - that's total BS. I can't even log in. I can forgive downtime, we've all been there, but I really don't like when companies try to smooth it over with little self-serving minimizations of the disruption.. while it's still in progress!

I use Claude Code for programming work, but I choose OpenAI anywhere customer-facing and this cute little outage is making me feel better about that with every passing minute. NOT cool.

  • Aeolun

    Yeah, their API's are returning me a grand total of 1 token per second now or so. It's...

doppp

Guys, coding without AI is still a thing.

  • ukuina

    Is it really worth the time, though?

    You are better off allowing your overworked neural pathways some much-needed rest.

kirpalx

Claude AI is down, keeps logging me out.

CuriouslyC

Credit for owning downtime, but guys, if people are going to rely on you, you have to figure out solid ops.

roman_soldier

Grok seems to have much better uptime, I have Pro sub on both Claude and Grok so just switch between them.

sho

Same here. About 2 hours ago it started throwing errors about tool names, now completely down.

roschdal

It's a reminder to never rely on something as flaky as AI for your important things.

  • xdfgh1112

    Even if AI is down for 20% of the time it can still outcode you 100x.

    • saagarjha

      I’m having trouble getting the AI to outcode me even 1x

      • erikbye

        Point me your repo, I want to see if AI can improve it.

        • saagarjha

          I mean I can't give you my company code but my GitHub is not difficult to find. That said, I'm a little confused by your offer, because I feel like this doomed to fail because you don't have my context as to what I want improved?

    • mirsadm

      If the goal is to generate some text then it is probably even more than 100x.

    • miningape

      lol, takes like this are why I keep coming back to HN

  • jstummbillig

    AWS being down is not a reminder to not use HTTP or SSH.

  • erikbye

    It's a reminder to not rely on a single service.

    Logic not strong in this thread.

  • tooa

    yepp

    • Razengan

      Is it bad form to make feature requests and give feedback on a downtime post? I don't care. I just want this to reach Anthropic's eyes.

      Please let us:

      * Sign in with Apple on the website

      * Buy subscriptions from iOS In App Purchases

      * Remove our payment info from the website

      * Give paying subscribers an easy way to get actual support

      As a frequent traveller I'm not sure if some of those features are gated by region, because some people said they can do some of those things.

remnv

Still got issues with the reauth, i’ll try glm for now

Aeolun

Claude.ai’s rate is exceeded, whatever that may be.

erikbye

* Sublimating...

csomar

Is this news? Claude API is frequently down at frequent times of the day although it got better recently (coincided with them heavily restricting usage).

  • johnisgood

    They did heavily restrict usage, even on a Pro account, according to my experiences. I love Claude but come on. :(

    At least their customer service is nice. They forwarded my messages to the dev team and they implemented a lot of things I have suggested.

obayesshelton

I wondered why my junior dev was quite.

htrp

back to their 2 9's of reliability

hiflex_

back to the prehistoric age of coding

tooa

yes it is still down

seafisher

Time to review the slop

latch

https://news.ycombinator.com/item?id=45769901

moffkalast

Can anyone cheer up Claude? Please, we're all depending on you! /s

Gnarl

Is your brain still up? I don't get this voluntary reliance on so-called AI.

  • andybak

    "Use" != "reliance"

    (There's actually a nuanced conversation to be had on this - but from your tone, I'm not sure that's what you intended)

gafferongames

Oh no. How will all the kids write code today?

  • jimkleiber

    I was pretty against coding tools like this until I'm trying to customize an open-source library, written in a language that I don't know, mostly to show an MVP.

    For that purpose? It lets me do things I never would have even tried.

  • andybak

    Quite nice to be called a "kid" at my age. Thanks!

  • kerabatsos

    They will, but much much much slower.

sirizvi2700

I think claude need to give reward us 10 hours limit

roman_soldier

Grok seems to have much better uptime, I have Pro sub on both Claude and Grok so just switch between them.

  • iberator

    Gemini have 100% uptime and zero limits of any kind in their free models :) Highly recommended

    • jgalt212

      > Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App.

      Another commenter lives in a different world than you.

      • SXX

        I 99% sure they are talking of using it via AI Studio. It is very reliable.

  • actualwitch

    Easy to keep up a service that no one uses. /s

dsr_

If LLM use were as valuable as the adherents claim it is, this news would be on par with AWS US East 1 being down.

LLMs neither have the mechanical reliability we expect from computers (does it the same way every time) nor the flexible reliability we expect from biological intelligences (solves or works around the unexpected sub-problems as they arise).

  • JanisErdmanis

    It is very easy to switch. Today I got things done with ChatGPT. If I didn’t have any LLM available only then it would be disaster.

  • recroad

    It also happened during the night/non-working hours for people in NA so that has something to do with it.

  • johnebgd

    If all of Amazon went down in 1998 or 1999 it wouldn’t have been news on par with AWS in 2025.

  • andybak

    What a weird top comment. It opens with some subtle name calling ("adherents"?), an unwarranted conclusion and then a statement about what LLMs lack (which is no surprise) that we're meant to draw a conclusion from?

    I find the debate about LLMs rather exhausting. I find them useful and almost every day someone on social media tells me I'm mistaken, lying or merely deluded .

    • kasey_junk

      Or you are working on easy things, or my favorite incompetent.

      • andybak

        I'm actually working on something moderately hard but I am admittedly slightly incompetent.

      • dwaltrip

        Life is much easier when you assume the worst when you don’t understand why someone is doing something.

inanothertime

Dear terminal based programmers, who switched to Grok Console [0] from Claude Code [1] and why should I, too?

[0] https://console.grok.com/

[1] https://www.claude.com/product/claude-code

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