Ask HN: How's Your Cloudflare Experience?
I've got a Cloudflare support ticket that's been open since 8th August relating to R2, and it seems others may have a similar issue:
https://community.cloudflare.com/t/r2-intermittent-500-errors-on-put/485134
This is one of two CF services we use, and I'm wondering how people feel about CF and its support these days?
You can email me (jgc@cloudflare) with the ticket number and I'll take a look.
You might have more luck asking on discord: https://discord.com/invite/cloudflaredev
With the way Cloudflare works I'd say R2 is still a relatively young product and hasn't been heavily battle tested.
There are a lot of stable and working products.
And to support, well don't depend on it! If it works it works.
I wasn't aware they had a Discord, so that's in addition to "real" support and community support forums? Seems like a crazy way to approach things.
> community support forums
That's like the "old place" and then everyone moved to discord.
Well, discord is where the developers go (including the cloudflare 1s).
> Seems like a crazy way to approach things
In a way, you might get a faster/better response there than enterprise support!
Back in the day, the absolute best way (besides a personal contact) to get support for Stripe was via #stripe on Freenode where bunch of the devs hanged out.
If anyone who answered there is here, thank you for that unofficial but speediest support channel!