Ask HN: Help figuring out a fair AI resolution business model
Hi HN!
My co-founder and I are developing an AI agent for customer support targeted at the enterprise market. Our AI can handle tasks that are typically considered complex for AI, effectively taking over responsibilities that human agents traditionally manage. This has led to operational cost savings of up to 85% for companies.
Our business model was initially based on a SaaS platform with seat-based pricing (https://www.neuraan.com/en-us). However, given the significant cost savings we're offering, this pricing model no longer seems appropriate. I would love to hear from the community about what business models are becoming the standard for "AI resolution" models or any suggestions you might have.
Thanks!
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