Ask HN: Where to find communities of knowledge base designers
I've recently taken ownership of my employers client-facing knowledge base for our product. It needs a good IA overhaul, but as this is my first time - I'm wondering if anyone has guidance on good sites to learn how to do this right and ask questions.
I've been taking a lot of inspiration from sites that have public KBs, but I fear this will only get me so far without extra guidance. There's a #knowledge-bases channel on the Write The Docs [1] Slack: https://www.writethedocs.org/slack/ I also see knowledge base topics come up occasionally on r/technical writing https://www.reddit.com/r/technicalwriting/search/?q=knowledg... Thank you! I spent the afternoon reading through this site and the associated resources.