Air Canada must honor refund policy invented by airline's chatbot
arstechnica.com[dupe]
More discussion yesterday: https://news.ycombinator.com/item?id=39378235
Comments moved thither. Thanks!
Remember.... reputation is ruined....so I hope Air Canada learned something....you have no customer service and would rather look a fool than be a good company.....does anyone care any more....like fuck this trashy company