Show HN: Salesforce Announces Einstein GPT
salesforce.comSalesforce Announces Einstein GPT, the World’s First Generative AI for CRM I can’t help but wonder what Einstein would’ve thought about the use of his name and likeness as a branding tool for an AI sales and marketing capability in a CRM. Surely reserving his name for something either more scientific or education based would be more appropriate. I don’t love the idea of even more generative sales spam, but it was happening anyway, so hopefully this at least produces better material than what is already out there. Business-wise this is a smart move by Salesforce. As more and more of the big platforms end up building in their own AI capabilities, it’ll be interesting to see what happens to the ecosystems surrounding them. As these improve, will they end up killing the businesses that are built as add-ons to these platforms? My take is that the AI capabilities of big platforms will harm their surrounding add-ons. It's amazing on how even Salesforce workflows can also be designed using Generative AI. Good discussion about what went behind the scene for Einstein GPT
https://www.youtube.com/watch?v=2WBeEaDUo1s GPT represents the foundational chain of future intelligent AI tools. The cringe is real with this naming choice.