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Linode EU-West (London) is out again

status.linode.com

60 points by unvs 3 years ago · 14 comments (13 loaded)

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dan1234 3 years ago

This new outage has occurred almost exactly 24hrs after the first one - is there some automated process tripping everything?

The incident states that it's a power issue (like they said last night), but none of my servers were rebooted last night, so it's clearly something affecting the network level, and it seems to be affecting all servers.

  • spzb 3 years ago

    Maybe it’s the time the cleaner plugs in the vacuum.

  • frabert 3 years ago

    A power issue and networking issues are not mutually exclusive, it could very well be that networking equipment is on a separate power delivery circuit from the actual servers.

    • dan1234 3 years ago

      Yes, sorry I didn't mean to imply that Linode were lying about the cause!

      I look forward to their full postmortem about the issue (they promised that after the first outage, but the second happened before they'd published anything).

  • mike_d 3 years ago

    So they lost connectivity but were not rebooted (as in your uptime didn't go down)?

    Sounds like they had enough battery to safely pause all the instances and then resume them when power came back.

  • gerdesj 3 years ago

    So what does your monitoring show?

    I wouldn't expect you to be able to monitor your provider's power but you can monitor your own power and perhaps you have your own UPS in a CoLo style setup or at least a promise of some sort. Perhaps your stuff isn't important enough for that - that's your risk assessment.

    Your monitoring should be able to discern power vs networking.

iam-TJ 3 years ago

I just posted about this at

https://news.ycombinator.com/item?id=32325224

"Linode London data-center down for 2.5 hours in 26"

unvsOP 3 years ago

They seem to be struggling. There was a substantial outage yesterday too

twoslide 3 years ago

I'm going to be looking to leave in the next couple of months.

  • dvngnt_ 3 years ago

    where to? no cloud is perfect, but if you have any suggestions

    • twoslide 3 years ago

      Not perfect, but twice in two days is too much! I have other servers on digital ocean that have had no issues, so will probably put all my eggs in that basket!

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