Tailwind garagedoor server update to improve reliability has not gone as planned

"We learned some things on the last outage and we were in the process of implementing some of them when this one occurred. None of us like these fire drills, so please know that I have, and will continue to put more resources into reliability. Tailwind is not run on a server in my garage contrary to what some folks have said to me. Our servers are on AWS, and we do have a backup server.

Looking forward to putting this one to bed in the coming hours so we can get some sleep."

Exactly what would be acceptable down time? I hate to say it, but tailwind is like having a crack addict at home to let you in. Just not at all reliable.