Doordash needs to be called out for their bad behavior

The last time I used Doordash, they had an outage that affected all active orders. I did not receive my meal because of it. And from their Twitter feed, it seems that has happened multiple times.

When I tried to reach out to customer support, I realized the processing time for customer support inquiries is 3 business days.

I am surprised Doordash still exists. It's a subpar service and the founders have shown poor ethics.