Ask HN: How legal is recording sessions?
Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?
3 threads
Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.
they claim they do unidentified, what if the session is identified ?
"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."
Consult an attorney.