Settings

Theme

Ask HN: What are your org's Slack best practices?

1 points by quizbiz 6 years ago · 1 comment · 1 min read


I'm on a 30 person team and we're getting feedback that many are overwhelmed by Slack. Curious to hear how you organize your internal Slack channels and what norms you communicate with your colleagues.

emeraldd 6 years ago

* Do not use `@here` or similar if you can avoid it.

* We have a couple of all-sites channels that a restricted on who can post (in practice or effect for the smaller ones) that are subdivided by function.

* Use threads and switch to threaded conversations fast rather than in channel discussions.

* Keep team "business" and "social" channels separate even if they are effectively the same groups of people.

* If have a support channel, make sure to put what the resolution of the issue/conversation was in a summary comment at the end.

* If you're remote, jump to video/voice conferencing before you get to a 200+ comment thread ...

That's a few for starters.

(formatting)

Keyboard Shortcuts

j
Next item
k
Previous item
o / Enter
Open selected item
?
Show this help
Esc
Close modal / clear selection