ASK HN: How does zappos work?
bbc.co.ukHey guys, I got some shoes from zappos this christmas and since then I've been intrigued by the company. I've been trying to understand how the company functions and if they carry (and have always carried) physical inventory.
How do they handle order fulfillment? Does anyone know how the rest of their value chain works?
Let me know what you think/know.
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