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Show HN: Savedreplies.io – start using canned response everywhere

savedreplies.io

2 points by mike97 7 years ago · 3 comments

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mike97OP 7 years ago

Hi guys, How much time do you spend offering customer support? Answering the same question over and over again? We may have a solution for you, you can test it for free, and we only expect some feedback in exchange, it's a desktop app(right now working only on windows, we have plans to release it for macOS after some validation)

Value proposition: "Offering support or doing marketing/sales on social media/forums/skype can be a very repetitive task or if you work in a big company offering support it may be hard to remember the canned responses that were set by someone else, this is why we come up with SavedReplies, using it you can start using the same canned responses everywhere on your computer."

This is mostly intended for people who support or do marketing/sales on social media/forums and other types of sites like the one mentioned, anyway, if you are interested I can provide more info

  • wingerlang 7 years ago

    Maybe you can write a comparison against already established products? TextExpander comes to mind.

    Some spelling and grammar errs is are present, eg “did you encountered”.

    I also think the logo itself is kinda “tacky”, it doesn’t look professional which you seem to target. The name is alright which focuses it more than (again) eg TextExpander.

    • mike97OP 7 years ago

      That is a good idea about comparing the 2 of them, some of things that we do better is offering a lifetime license and also the design is so much more intuitive.

      About the grammar errors, I should probably ask a native English speaker to check them.

      This is what I thought about the name too, but a lot of people don't know what the app does even after checking the website, personally I think I would get it directly from the name. About the logo, which part do you think doesn't looks professional? The color/font? Or the ways the letters are put together? Or maybe everything?

      I really appreciate your feedback, if you would like to try the app 30 days for free let me know.

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