Show HN: Akita – Customer Success Software with Over 100 Integrations
akitaapp.com
2 threads
Hi Hacker News! OP here. We recently launched our new Customer Success Management application. It's been a really long road but we are starting to see a bit of traction and some happy customers. Happy to answer any questions or give you a demo!
Looks great! Who is this targeted at?
At this point we are targeting other SaaS businesses who already know what Customer Success is, why it's important and what their goals are. They are definitely the "low-hanging fruit".
We don't really have the resources to go after/educate other businesses about the benefits (but there are many). In time we'll broaden our marketing a bit and try and bring Customer Success to the masses.