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What project management / issue / ticket managent tool do you use?

4 points by mattwritescode · 13 comments · 1 min read


I am researching some alternatives to trac for my team. What project / ticket / issue apps do you use and why do you like or dislike it.

We are a team of 15 looking for something which is easy to use and track work loads.

7 threads
MalcolmDiggs

Asana - Easy for non-technical folks to grok, all the features I need for non-coding projects (like a marketing project for example)

Pivotal Tracker - More technical features specifically for software development, steeper learning curve, good bug tracking.

Slack - Good for office-wide communication. Easy to use for everbody.

Bugherd - Bug tracking system which integrates into the user-facing components of your web-app. Makes gathering feedback/bug-reports from the public very easy.

andersthue

Do you use a special methodology (agile/scrum/timeblock) and need something to fit that or are you running your project ad-hoc?

If it's a case of the latter then I would advise to look into adopting a methodology and a systemized way of working before locking yourself into a tool.

In my experience there is a big correlation between using a methodology and having a solid foundation to build a solid business.

rayking

It is really worth looking at github if you have not seen it lately. There are some big project running on it. There also newer product that are tightly integrated, like https://www.blossom.co/kanban-with-github

warewolf

Trello - Color coding on priority, fast notifications and easy to use.

Slack - Quick communication and easy integration to other apps/tools

AngeloR

Like: Fogbugz (small-ish team), Trello (small team)

Don't like: Jira, Whiteboard (like.. literally a whiteboard)

Want to try: Zenhub

  • kvcrawford

    I'm using Zenhub at my current company. I preferred Pivotal Tracker, which we used at my last company. It just feels kind of janky overloading Github's website.

    TBH, though, I struggle to find any other meaningful negative differences.

  • drakonka

    Fogzbugz looks homey and adorable and I just registered.

  • ljk

    what don't you like about jira?

    • andymurd

      We use JIRA at work, and there are good and bad aspects.

      My biggest peeve is that management always want to configure it to do time-tracking. This makes engineers hate the tool and lie to it, making it useless for bug tracking.

romanr

hiTask.com - manage tasks, projects in a team, your way.

lokio9

Basecamp

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