March 2, 2022Updated March 3, 2022, 1:13 p.m. ET
Paula Murray wasn’t thinking about the car she’d rented from Hertz in 2016 when she walked into a State Police station in January of 2021 to finalize her new job as a dispatcher.
She’d filled out the paperwork for the required background check without hesitation. She’d even brought her grandchildren along to see her launch her new career.