The world's leading banks trust and use our technology. Our global client list ranges from Tier 1 multinationals to smaller regional banks and fintech companies worldwide. Many of these banks are also our investors, including JPMorgan Chase, Lloyds Banking Group, ING, Standard Chartered, SEB, and Intesa Sanpaolo.
The foundations of modern banking
Vault Core and Vault Payments are trusted by the world's leading banks. Core banking and payments technology built natively for the cloud.
A modern core banking and payments platform in the cloud
The Vault platform gives banks complete control to build and run any financial product or payment scheme they want. We designed both systems from scratch – giving our clients total choice, flexibility, and power.


Vault Core
Vault Core is our cloud-native core banking platform, built from scratch to run in the cloud. It is cloud agnostic, giving banks total flexibility to choose the hosting option and provider that best meets their needs.
Using Vault Core, banks can run any product they wish, allowing them to control and shape their strategy as they see fit. It can replicate a bank's existing back book of products and create entirely new ones, including current and savings accounts, credit cards, loans, and mortgages.
Banks have launched products from our Product Library, a catalogue of more than 200 preconfigured financial products, or built products themselves such as buy-now-pay-later offerings, a combined debit and credit card, offset mortgages and much more.
Vault Payments
Vault Payments is our cloud-native payments processing platform designed to enable banks to run all payment types for every method, scheme, and region in the world.
Vault Payments seamlessly and dynamically embeds new and existing financial products into the payment platform while granting clients complete control over the payment’s life cycle. Vault Payments launched with card issuing and processing support on the Mastercard network.

Features of the
Vault platform
Cloud native
We have developed Vault Core and Vault Payments from scratch; without a single line of legacy or pre-cloud code. The products run natively in the cloud – taking advantage of its unique features, including horizontal scaling, continuous deployment, high availability, and self-healing capabilities.
Configurability
We designed Vault Core and Vault Payments for banks to build the technology stack they want and give them complete control. The platform is built with an API-first architecture, giving banks the power to connect to services and technologies from other vendors.
All product creation is done in Vault Core's configuration layer using our smart contracts system. A rich library of pre-integrated solutions and pre-configured smart contracts enables banks to go live quickly.
Operational resilience
Banks can run any product, payment scheme, or type on a single platform with Vault Core and Vault Payments.
Our clients control the entire process. They can build, test, and launch any product they can imagine – without constraints or dependencies.
Banks can deploy the Vault platform on any cloud infrastructure provider. Our clients decide how and where they want to host their instances of Vault Core and Vault Payments. Both are also available as SaaS.
Microservices architecture
The Vault platform's microservices architecture is built from the ground up to take full advantage of cloud-native computing, enabling banks to have an elastic, highly available and flexible core banking system, which scales depending on load.
Company
We have an unrelenting commitment to product excellence at Thought Machine. Our world-class engineers apply themselves to developing core banking and payments technology that is truly unique in the scale of its ambition.
Many of our team come from leading technology companies and bring best practices in software design and building scalable cloud infrastructure. We are proud of our award-winning culture and high-performing, collaborative, and inclusive working environment.

Meet the modern payments platform engineered for ISO 20022 and efficiency
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Meet the modern payments platform engineered for ISO 20022 and efficiency
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Money20/20 Banking Infrastructure Summit: What to expect with a core modernization program
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How does Vault Core compare to closed-box systems, and what does this mean for product development?
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Introducing our Enablement Portal – a complete resource for support, knowledge and training on the Vault platform
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The Integration Library: a growing collection of solutions with best-in-class technology vendors
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A demand for COBOL expertise underlines the fragility of critical infrastructure
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Banco Industrial-backed Zigi sets a new standard in banking innovation with Thought Machine technology
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Banco Industrial-backed Zigi sets a new standard in banking innovation with Thought Machine technology
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General Bank of Canada selects Thought Machine to power ‘Bank that Can Stand for Generations’ vision in Canada
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Shawbrook goes live on Thought Machine’s Vault Core, starting with a buy-to-let mortgage product
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Thought Machine partners with Zopa Bank to support the launch of its flagship bank account Biscuit
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FINCA partners with Thought Machine to launch next-generation operating platform to accelerate financial inclusion in Africa
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Bpifrance goes live on Thought Machine’s Vault Payments, starting with SEPA instant payments
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Thought Machine named a Leader in the 2025 Gartner® Magic Quadrant™ Retail Core Banking; highest position for Ability to Execute
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Ethos partners with Thought Machine to pave the way for Shariah-compliant banking innovation
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Mastercard and Thought Machine accelerate core banking capabilities, providing seamless payment experiences
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PayU's LazyPay partners with Thought Machine to shape the future of credit solutions in India
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Thought Machine partners with Form3 to bring real-time payment technology to the US and European markets
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C6 Bank offsets more than 900 tonnes of carbon with new product running on Thought Machine’s technology
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