Being a Warrior at Thoughtful AI: A Manifesto for Excellence

9 min read Original article ↗

At Thoughtful AI, we don’t just build technology; we forge tools that empower individuals, companies, and healthcare providers to achieve greatness. This pursuit demands a unique kind of team member—a warrior in both mindset and action. Our culture is built on a foundation of resilience, accountability, and the relentless pursuit of excellence. This is who we are, what we stand for, and what we look for in those who wish to join our ranks.

The Mission: What We're Fighting For

A warrior is someone who pursues a mission with unwavering focus and determination. At Thoughtful AI, our mission is clear: fix the broken US healthcare system. We do this by empowering healthcare organizations with AI Agents that dramatically improve their operations. Every transformation we create, every system we enhance, directly helps medical practices reduce costs and administrative burden—ultimately allowing providers to focus more on patient care. This isn't just about technology; it's about transforming healthcare delivery for everyone who depends on it.

The Culture: What It Means to Be a Thoughtful Warrior

Being a warrior at Thoughtful AI is about embodying a spirit of excellence, discipline, and integrity in everything we do. Warriors thrive in the arena, not as spectators, but as active participants who take ownership of their roles, embrace challenges, and deliver results. Our core values define our culture and act as a compass for every decision:

  • Lead with INTEGRITY: Every action is rooted in honesty, fairness, and ethical behavior.
  • Expect to WIN: Confidence, grounded in preparation and effort, drives our success.
  • Do the WORK: Excellence isn’t an accident; it’s the result of disciplined effort.
  • EXPERIMENT Always: Innovation is born from curiosity and action. Warriors test, learn, and iterate fearlessly.
  • Be in the ARENA: We value those who step up, take risks, and remain steadfast, even when the odds are uncertain.
  • Be ALL In: Commitment to the mission is non-negotiable. Warriors give their best—every project, every time.
  • Disagree and COMMIT: Warriors challenge ideas constructively but align fully once a decision is made.

Thriving in Our Culture: The Warrior's Path

Success at Thoughtful AI demands living our values and executing with precision. Here's how you can thrive in our culture:

  1. Radical Ownership: Take full accountability for your work, outcomes, and setbacks. When a challenge arises, warriors don’t blame—they solve.
  2. Adaptability and Decisiveness: The technology landscape is ever-changing. Warriors anticipate change, pivot quickly, and make sound decisions with available information.
  3. Disciplined Execution: Success isn’t about doing more; it’s about doing what matters most with focus and precision. Warriors prioritize effectively and execute relentlessly.
  4. Growth Mindset: Mistakes aren’t failures but opportunities to grow. Warriors are perpetual learners who seek feedback, develop new skills, and improve continuously.
  5. Team Loyalty: Warriors succeed together. At Thoughtful AI, collaboration isn’t optional; it’s vital. We show up for each other, trust one another, and share both the wins and the lessons.

Work Expectations: What It Takes to Succeed

Success at Thoughtful AI requires grit, resilience, and a results-driven mentality. Here's what we expect:

  • Pace of Execution: Time is a competitive advantage. Warriors act with urgency without compromising quality. They can produce results in hours, not weeks.
  • Clarity of Purpose: Understand the "why" behind your work. When you align your efforts with our mission, you unlock your potential.
  • Scrum and Time Collapsing: We leverage frameworks like Scrum and practices like time collapsing to maintain focus and momentum. Warriors embrace these methodologies to maximize efficiency.
  • OODA Loop Thinking: Observe, orient, decide, and act—fast. This mindset allows us to stay ahead in a dynamic environment.

We don't measure success by hours worked but by results achieved. Warriors know that excellence is not a sprint but a series of intentional, consistent efforts.

Who We’re Looking For: The Thoughtful AI Warrior Profile

We are not for everyone—and that’s by design. Here’s who thrives in our culture:

  • Problem-Solvers: You see obstacles as opportunities and bring solutions to the table.
  • Relentlessly Curious: You ask questions, seek understanding, and innovate fearlessly.
  • Mission-Driven: You believe in the power of AI to change lives and are passionate about making it happen.
  • Self-Starters: You take initiative, own your growth, and don’t wait for someone else to push you.
  • Resilient: You don’t crumble under pressure; you rise. You look at feedback like it’s a gift and constantly want to evolve.

If this resonates, you’re the kind of warrior we want by our side.

Working Norms: The Warrior’s Code of Conduct

We don’t approach our work as just a job; we approach it as a mission. Delivering excellence at the highest level requires commitment, resilience, and an unshakable work ethic. To achieve this, we embrace working norms that ensure clarity, accountability, and growth—for both the individual and the team.

  1. 60 to 80-Hour Work Weeks: Our mission demands intensity. This isn’t about clocking hours; it’s about pursuing excellence with discipline and focus. We operate at high intensity to transform healthcare. Warriors are prepared to dedicate 60 to 80 hours per week to pushing boundaries, solving complex problems, and delivering world-class results. Our focus is on impact and outcomes—we're driven by our mission to reduce healthcare costs and improve operations. We value both results and sustainability, ensuring our team can maintain long-term excellence.
  2. Flexible Intensity: At Thoughtful AI, flexibility and commitment go hand in hand. Warriors understand that the nature of our mission often extends into nights and weekends and are present for critical opportunities when it matters most. Success doesn’t wait for convenience, and neither do we.
  3. Work-Life Integration: We recognize that a warrior’s schedule can’t exist in isolation. That’s why we champion work-life integration over work-life balance. You have the autonomy to structure your schedule responsibly, ensuring both professional and personal priorities are met. This integration isn’t a free pass to overextend; it’s about understanding the stakes and taking ownership of your time to deliver results while living a fulfilling life.
  4. Communication and Ownership of Tasks: Accountability is the bedrock of our team. Warriors don’t let deadlines slip or tasks fall through the cracks—ever. Whether you’re on vacation, dealing with personal commitments, or operating in another time zone, clear communication is essential. Ownership of your responsibilities remains yours, no matter what. At Thoughtful AI, we don’t make excuses; we find solutions.‍
  5. Continuous Learning and Self-Development: Greatness isn’t a destination—it’s a journey. Warriors at Thoughtful AI are relentless learners who actively seek growth. Whether it’s mastering new skills, staying ahead of industry trends, or investing in personal development, we expect you to prioritize learning as part of your daily rhythm. Self-improvement isn’t just encouraged; it’s required.

The Rewards of Being a Warrior

When you dedicate yourself to excellence, you’ll find that the benefits go far beyond a paycheck. At Thoughtful AI, we reward grit, ownership, and results with a work environment and opportunities designed to empower you to thrive.

  1. Trust and Ownership: Empowering a Remote-First Culture: Here, trust isn’t earned through micromanagement—it’s granted through ownership. Warriors are entrusted with significant responsibilities and the freedom to execute their work in ways that maximize impact. This trust is the cornerstone of our remote-first culture, allowing you to work from anywhere while staying deeply connected to our mission and team. We don’t monitor your every move because we trust you to deliver results. With great ownership comes great autonomy—a reward that reflects the high level of accountability we expect.
  2. Market-Leading Cash Compensation: We recognize the value of exceptional talent and the dedication it takes to be a warrior. That’s why we offer market-leading cash compensation that reflects your contributions and the caliber of work we produce. Your hard work and results don’t just drive our success—they drive your financial growth as well. Our compensation packages are designed to attract and retain top-tier talent, ensuring that your efforts are rewarded appropriately
  3. Equity and Long-Term Alignment: We believe in shared success. At Thoughtful AI, you’ll receive equity in the company, aligning your personal success with our long-term growth. This isn’t just a job; it’s an opportunity to build something enduring and share in the value you help create. Your equity stake reflects our commitment to rewarding those who stay in the fight and contribute to building a legacy.
  4. Opportunities for Rapid Promotion: Here, results speak louder than tenure. Warriors who demonstrate exceptional performance, leadership, and impact are eligible for rapid promotion, often within less than 12 months. We don’t believe in waiting years to recognize greatness. When you deliver, you grow—quickly. Our meritocratic culture ensures that your contributions are noticed and rewarded with increased responsibility, leadership opportunities, and a direct path to shaping the future of the company.
  5. Building Novel Technology and Pioneering a Category: As a Thoughtful AI warrior, you’ll be at the forefront of innovation. We’re not just building tools; we’re creating groundbreaking technology that defines a new category of solutions. This is your chance to work on problems that haven’t been solved before, with a team that dares to think differently. Every line of code, every strategic decision, and every experiment you conduct contributes to shaping the future of AI and its applications in healthcare.
  6. Working with the Best of the Best: At Thoughtful AI, you’ll collaborate with a team of the most talented, driven, and visionary individuals in the industry. Warriors surround themselves with excellence, learning from and challenging one another to push boundaries and achieve greatness. This isn’t just a job—it’s a chance to level up by working alongside people who are as committed to excellence as you are.
  7. Truly Helping Healthcare Providers Save Money: Our work isn’t just about technology; it’s about creating tangible impact. By partnering with healthcare providers, Thoughtful AI warriors help these essential organizations save money, streamline processes, and focus resources where they matter most: patient care. Knowing your work directly supports the healthcare heroes who serve our communities is one of the most fulfilling rewards of being a warrior here.‍
  8. Working with Purpose: Fixing the US Healthcare System: The US healthcare system is plagued with inefficiencies, rising costs, and systemic challenges. Here, we tackle this real and pressing problem head-on. As a warrior, you’re not just contributing to a company’s bottom line—you’re part of a mission to revolutionize an industry and make healthcare more affordable, efficient, and effective for everyone.

A Final Word

At Thoughtful AI, we are more than a company—we are a team of warriors committed to transforming the future. Joining us means embracing a culture of excellence, committing to the mission, and stepping into the arena with courage and conviction. The warrior’s path is not easy—but it’s worth it. If you’re ready to step into a role that challenges and elevates you, these norms are not a burden but a guide. They set the tone for the intensity, focus, and excellence that define Thoughtful AI. Because here, we don’t settle for good enough—we strive for greatness. And we expect the same from every warrior in our ranks.

If you’re ready to lead with integrity, work with discipline, and expect to win, we invite you to bring your grit, passion, and ideas to Thoughtful AI. Together, we will build tools that empower others—and, in the process, become the best versions of ourselves.