Improve Transparency with Statuspage | Atlassian

6 min read Original article ↗

Build trust with every incident

Easily communicate real-time status to your users, just like DigitalOcean and Dropbox.

DigitalOcean status checklist

DigitalOcean

Dropbox status checklist

Dropbox

Support & IT teams

Eliminate duplicate support tickets & clunky email lists

Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.)

Hot air balloons with different status icons i.e. check, x, or exclamation point

Window of different status such as hosted pages or notifications and the uptimes of them

DEVOPS & IT TEAMS

Display the status of each part of your service

Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. 

Statuspage is the communication piece of your incident management process

Keep users in the loop from ‘investigating’ through ‘resolved’.

Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time.

Learn more about integrations and automation

Statuspage icon with communication icons (such as mail and phone) around it

INCIDENT RESPONSE TEAMS

Level-up your incident communication

Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users.

Light projecting a check status

Calendar showing the days of uptime in green across various months

MARKETING & SALES TEAMS

Showcase reliability

Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.

Trusted by thousands of companies

Digital Ocean logo

“Proactive Statuspage notifications drive down ticket volume during an incident.”

Zachary Bouzan-Kaloustian

Director of customer support

Watch the video

Pricing that scales with you as you grow

No minimum contracts, no sign-up fees, no cancellation fees

Communicate publicly with your users and customers during an incident.

Free

Our free plan gives you access to 100 subscribers, 25 components, two team members, two metrics, email notifications, Slack notifications, Microsoft Teams notifications, and access to REST APIs.

Free

Our free plan gives you access to 100 subscribers, 25 components, two team members, two metrics, email notifications, Slack notifications, Microsoft Teams notifications, and access to REST APIs.

  • 250 subscribers

  • 5 team members

  • 5 metrics

  • Email notifications

  • Slack notifications

  • Microsoft Teams notifications

  • Basic customization

  • Custom domain

  • Access to REST APIs

  • 1,000 subscribers

  • 10 team members

  • 10 metrics

  • Email/SMS/webhook notifications

  • Slack notifications

  • Microsoft Teams notifications

  • Custom CSS

  • Custom domain

  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • 5,000 subscribers

  • 25 team members

  • 25 metrics

  • Email/SMS/webhook notifications

  • Slack notifications

  • Microsoft Teams notifications

  • Custom CSS/HTML/JS

  • Custom domain

  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • Component subscriptions

  • Role-based access control

  • 25,000 subscribers

  • 50 team members

  • 50 metrics

  • Email/SMS/webhook notifications

  • Slack notifications

  • Microsoft Teams notifications

  • Custom CSS/HTML/JS

  • Custom domain

  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • Component subscriptions

  • Yearly purchase orders and invoicing available

  • Role-based access control

Communicate privately with your employees about issues with internal tools and services.

  • 5 team members

  • 50 authenticated subscribers

  • 5 metrics

  • Email notifications

  • Custom CSS

  • Incident templates

  • Team member SSO (with Atlassian Guard)

  • Email support

  • 15 team members

  • 300 authenticated subscribers

  • 15 metrics

  • Email/SMS/webhook notifications

  • Custom CSS/HTML/JS

  • Incident templates

  • Component subscriptions

  • IP allowlisting

  • Team member SSO (with Atlassian Guard)

  • Email support

  • 35 team members

  • 1,000 authenticated subscribers

  • 35 metrics

  • Email/SMS/webhook notifications

  • Custom CSS/HTML/JS

  • Incident templates

  • Component subscriptions

  • IP allowlisting

  • Team member SSO (with Atlassian Guard)

  • Yearly purchase orders, and invoicing available (for eligible purchases)

  • Email support

  • Role-based access control

  • 50 team members

  • 5,000 authenticated subscribers

  • 50 metrics

  • Email/SMS/webhook notifications

  • Custom CSS/HTML/JS

  • Alerting integrations

  • Incident templates

  • Component subscriptions

  • IP allowlisting

  • Team member SSO (with Atlassian Guard)

  • Yearly purchase orders and invoicing available

  • Email support

  • Role-based access control

  • Account representative support

  • Team members starting at 25

  • Groups starting at 10
  • Users starting at 500
  • Metrics starting at 30

  • Email/SMS/webhook notifications

  • Custom CSS/HTML/JS
  • Manage API

  • Team member SSO (with Atlassian Guard)

  • Component subscriptions

Different views for different sets of users

meeples

meeples

  • Team members starting at 25

  • Groups starting at 10
  • Users starting at 500
  • Metrics starting at 30

  • Email/SMS/webhook notifications

  • Custom CSS/HTML/JS
  • Manage API

  • Team member SSO (with Atlassian Guard)

  • Component subscriptions

Communicate publicly with your users and customers during an incident.

Free

Our Free plan gives you access to 100 subscribers, 2 team members, 2 metrics, email notifications, Slack notifications, and our REST API.

Free

Our free plan gives you access to 100 subscribers, 2 team members, 2 metrics, Email notificiations, and our REST API.

  • 250 Subscribers
  • 5 Team Members
  • 5 Metrics
  • Email Notifications
  • Slack Notifications
  • Basic Customization
  • Custom Domain
  • Access to REST APIs
  • 1,000 Subscribers
  • 10 Team Members
  • 10 Metrics

  • Email/SMS/webhook Notifications

  • Slack Notifications
  • Custom CSS
  • Custom Domain
  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • 5,000 Subscribers
  • 25 Team Members
  • 25 Metrics
  • Email/SMS/Webhook Notifications
  • Slack Notifications
  • Custom CSS/HTML/JS
  • Custom Domain
  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • Component Subscriptions
  • 25,000 Subscribers
  • 50 Team Members
  • 50 Metrics
  • Email/SMS/Webhook Notifications
  • Slack Notifications
  • Custom CSS/HTML/JS
  • Custom Domain
  • Access to REST APIs

  • Team member SSO (with Atlassian Guard)

  • Component Subscriptions
  • Yearly PO & Invoicing Available

Communicate privately with your employees about issues with internal tools and services.

  • 5 Team Members
  • 50 Employees
  • 5 Metrics
  • Email Notifications
  • Custom CSS
  • Incident Templates
  • Alerting Integrations

  • Team member SSO (with Atlassian Guard)

  • 15 Team Members
  • 300 Employees
  • 15 Metrics
  • Email/SMS/Webhook Notifications
  • Custom CSS/HTML/JS
  • Incident Templates
  • Alerting Integrations
  • Component Subscriptions
  • IP Allowlisting

  • Team member SSO (with Atlassian Guard)

  • 35 Team Members
  • 1,000 Employees
  • 35 Metrics
  • Email/SMS/Webhook Notifications
  • Custom CSS/HTML/JS
  • Incident Templates
  • Alerting Integrations
  • Component Subscriptions
  • IP Allowlisting

  • Team member SSO (with Atlassian Guard)

  • 50 Team Members
  • 5,000 Employees
  • 50 Metrics
  • Email/SMS/Webhook Notifications
  • Custom CSS/HTML/JS
  • Incident Templates
  • Alerting Integrations
  • Component Subscriptions
  • IP Allowlisting

  • Team member SSO (with Atlassian Guard)

  • Yearly PO & Invoicing Available

  • Team members starting at 25

  • Groups starting at 10
  • Users starting at 500
  • Metrics starting at 30
  • Email/SMS/Webhook notifications
  • Custom CSS/HTML/JS
  • Manage API

  • Team member SSO (with Atlassian Guard)

  • Component subscriptions

Different views for different sets of users

meeples

meeples

  • Team Members starting at 25
  • Groups starting at 10
  • Users starting at 500
  • Metrics starting at 30
  • Email/SMS/Webhook notifications
  • Custom CSS/HTML/JS
  • Manage API
  • Team Member SSO
  • Component Subscriptions