Walgreens closing 5 San Francisco stores due to ‘organized retail crime’

4 min read Original article ↗
The Walgreens at 4645 Mission St. will close Nov. 11.

The Walgreens at 4645 Mission St. will close Nov. 11.

Jesse Panda C. / Yelp

Walgreens will close five more San Francisco stores, a company spokesperson confirmed Tuesday, citing ongoing organized retail crime as the reason. 

The closures are as follows:

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  • 2550 Ocean Ave. will close on Nov. 8 and will transfer prescription files to 1630 Ocean Ave.
  • 4645 Mission St. will close on Nov. 11 and will transfer prescription files to 965 Geneva St.
  • 745 Clement St. will close on Nov. 15 and will transfer prescription files to 3601 California St.
  • 300 Gough St. will close on Nov. 15 and will transfer prescriptions to 2145 Market St.
  • 3400 Cesar Chavez St. will close on Nov. 17 and will transfer prescriptions to 2690 Mission St.

“Organized retail crime continues to be a challenge facing retailers across San Francisco, and we are not immune to that,” said Walgreens spokesperson Phil Caruso. “Retail theft across our San Francisco stores has continued to increase in the past few months to five times our chain average. During this time to help combat this issue, we increased our investments in security measures in stores across the city to 46 times our chain average in an effort to provide a safe environment.”

The drugstore chain hopes to relocate employees from closing stores to other nearby locations.

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San Francisco Board of Supervisor Ahsha Safai of District 11 said he was “devastated” by the loss of the store on Mission Street on Twitter, writing “I am completely devastated by this news - this Walgreens is less than a mile from seven schools and has been a staple for seniors, families and children for decades. This closure will significantly impact this community.”

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I am completely devastated by this news - this Walgreens is less than a mile from seven schools and has been a staple for seniors, families and children for decades. This closure will significantly impact this community.

— Ahsha Safai 安世輝 (@Ahsha_Safai) October 12, 2021

Safai told SFGATE that though the store on Mission Street had added an off-duty police officer as store security in recent months, it was "too little, too late for this store." He said he has been in touch with Walgreens and that the shoplifting was having an impact on the company's bottom line, as well as impacting the safety of its employees and customers. "This is a sad day for San Francisco," Safai said. "We can't continue to let these anchor institutions close that so many people rely on."

Walgreens closed a location at 790 Van Ness Ave. in October 2020 after an increase in crime, according to the San Francisco Chronicle, citing a loss of up to $1,000 in stolen merchandise every day. (SFGATE and The San Francisco Chronicle are both owned by Hearst but operate independently of one another.) The rampant shoplifting was often brazen and carried out in broad daylight — that month ​​Inside Edition was filming a segment about the increase in crime in the drugstore when they caught a man jumping over the front counter to do that very thing. 

California law dictates that theft of less than $950 in goods is penalized as a nonviolent misdemeanor.

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Walgreens has closed at least 10 stores in the city since the beginning of 2019. 

Editor's note: The original story incorrectly stated that one of the Walgreens closing was at 2250 Ocean Ave. It has been updated to include the correct address of 2550 Ocean Ave.

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Tessa McLean is the California editor for SFGATE. She joined the team in 2019, spending four years helming the local section. She now writes features with a statewide lens, telling stories about the issues, trends and news that matter in the Golden State. To submit tips, comments or messages about why you love California, please reach out to her at tessa.mclean@sfgate.com.