How Condé Nast bought and destroyed America’s iconic music publication

5 min read Original article ↗

As Pitchfork grew from a niche blog to the tastemaker of the indie music wave, and from Chicago to Brooklyn, bankers began to circle. VCs offered to inject capital. The swaggering Vice repeatedly suggested an acquisition that would’ve made Pitchfork the company’s flagship music arm. Founder Ryan Schreiber and longtime CEO Chris Kaskie were wary of selling to a partner who, in exchange for funding, would demand rapid growth. “Scale/investment always felt wrong and we said no to all of it, especially from the VC/PE world,” Kaskie told me in an email.

But Pitchfork’s margins were slim and it had little room for error. Schreiber and Kaskie realized that Pitchfork needed a partner. At the time, the digital music site had worked with Condé Nast to develop several video projects. The legacy magazine publisher had been pleased with the collaboration, and in Pitchfork, saw an opportunity. Condé was late in transitioning to the digital news era, and was impressed by Pitchfork’s creative editorial voice and the direct traffic to its homepage. Pitchfork had won a prestigious National Magazine Award in 2013 for excellence in digital media. And Condé, which did not have a music-first title, was also looking to expand its events business, and was intrigued by Pitchfork’s festivals in Paris and Chicago. Pitchfork’s leadership felt that Condé had a long track record of serving as a responsible steward for the important titles, like The New Yorker and Vanity Fair. On October 13, 2015, the two sides announced that Pitchfork would join Condé.

But over the years, cost-cutting, near-constant corporate restructuring and departures, and most of all the dramatic shifts in digital media began to slowly chip away at Pitchfork.

The site — born in the texty ’90s web — went through a familiar set of digital media spasms. In 2012, YouTube had given Pitchfork money to create original content for Pitchfork TV, which had impressed Condé Nast. But within a few years, Conde moved Pitchfork’s video team under Condé Nast Entertainment, its commercial special projects arm. CNE, which continues to struggle to turn video into a profitable business, was not interested in continuing many of the video projects and channels Pitchfork had nearly a dozen full time staffers working on pre-acquisition. Video staff eventually left or were laid off. Pitchfork also saw some of its identity folded into corporate efficiencies. Its in-house design and creative teams, which had helped win the publication awards for editorial, were similarly absorbed or laid off.

Condé also tried to fit the community-based site into the audience-driven terms of programmatic advertising sales. Condé chief digital officer Fred Santarpia had irritated Pitchfork staff when he told the New York Times in 2015 that Pitchfork would help Condé with male audiences, an idea that some inside Condé could not shake. In 2016, Condé Nast sorted the news brands under three different umbrellas: Fashion, Men’s, and Culture. Pitchfork still was furious that the publication was initially placed into the “Men’s” bucket.

After Santarpia, who led the acquisition, left in 2018, there were fewer voices at the executive level to advocate for Pitchfork. Where Pitchfork’s leadership once reported to Santarpia, the publication was put under the purview of Anna Wintour, who several current and former staff did not seem to express particular interest in the site. In 2017, two years into a five year contract, Kaskie quit over frustrations with Condé about the diminishment of his role within Pitchfork, and the publication’s autonomy within the parent company. Schreiber never found a clear role within Condé Nast’s business side, and left years before the end of his contract. As digital media began to sputter in 2018, a new editor, Puja Patel, attempted to diversify Pitchfork’s staff and broaden the perspectives without compromising its editorial voice. But she also faced pressure to cut costs as traffic from social media platforms declined and Spotify’s algorithms siphoned off more casual fans who’d used Pitchfork for music discovery.

In other areas, there were times where it simply seemed like parts of the company still didn’t quite get Pitchfork, at least in the eyes of staff.

Condé has fulfilled some of the initial vision for Pitchfork’s consumer events business. Over the last several years, the publication has expanded into three new cities (London, Berlin, and Mexico City), and thrown other ticketed parties. The company has increased revenue from sponsorships of the festival, which has offset some softer ticket scans for several years at the festivals. But there has also been creative friction between Pitchfork and the parent company over the events. Pitchfork staff butted heads with Condé over attempts to further monetize the festival in a way that some felt eroded the brand. Condéhad pushed to make the festival experience more “luxury.” In 2016, a group of Condé sales people attended the festival in Chicago. Some complained afterwards that it was “not chic enough.” Condé pushed to build out Pitchfork’s VIP ticket experience for the festivals, an easy new potential source of revenue, prompting grumbling within Pitchfork about whether that would interfere with the actual VIP areas the publication already had for artists. In a recent meeting, one Condé senior vice president in charge of events made the outlandish suggestion that Pitchfork could juice ticket sales by reuniting Oasis or the White Stripes.