The observability platform for AI Agents

4 min read Original article ↗

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Real-Time Monitoring and Error Tracking for AI Agents

Get alerts when your agent silently fails. Get alerts when tools start failing. Detect and visualize abnormal trajectories. Get alerts when users complain. Get alerts when your agent refuses a request. See how new models behave in production. Check if the feature flag solved the issue.

your agent silently failstools start failingdetect and visualize abnormal trajectoriesusers complainyour agent refuses a requestsee how new models behave in productioncheck if the feature flag solved the issue

Trusted by the fastest growing AI Companies

The problem

Agents fail silently.

Evals are great for catching regressions you already know about. But your worst issues are the ones you haven't imagined yet. Users ask things you never anticipated. Tools fail in ways you never tested. Your agent gets stuck in loops that never showed up in your test set.

The real test is production. You need visibility into what your agent is actually doing, across every conversation, so you can find the problems you didn't know to look for.

Replit

“If you're building an agent, I recommend looking into Raindrop for monitoring. We use it.”

Amjad Masad

Clay.com

Raindrop has been super helpful for identifying patterns in how people are using AI. We've been leveraging this data to inform product improvements.

Framer

If you don't know if your AI agent is getting better or worse for real users, you need Raindrop today.

AngelList

Raindrop gives us the clarity production evals never could.

Tolan

It's like if we see an iOS crash report in Sentry, but for our AI capabilities.

Real-time alerts in Slack

Every issue, surfaced automatically.

How it works

From detection to resolution.

Raindrop watches every conversation, catches issues automatically, and gives you the tools to understand, track, and fix them.

1Detect

Issues surface automatically.

Raindrop monitors every agent interaction and flags problems the moment they appear — before your users report them.

Agent hallucinated a refund policy that doesn't exist

Agent stuck in a 12-turn loop asking for the same info

Tool call to payments API failing silently

Agent refused a valid customer request

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2Trace

See exactly what went wrong.

Every alert links directly to a step-by-step trace. See the full conversation, every tool call, every decision — pinpoint exactly where it went off the rails.

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3Track

Monitor any behavior you can describe.

Define what matters in plain language. Raindrop starts monitoring it instantly — no code changes, no deploys.

Users saying the bot forgot something they told it

Agent using filler words like 'tapestry' or 'delve'

Conversations where the user gave up and left

4Understand

See patterns across millions of events.

Connect signals, tool failures, and custom events to find what's driving your worst user experiences. Watch trends over time.

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5Fix

Prove that your fix actually worked.

Run experiments to compare models, prompts, and configurations against real production traffic. Ship with confidence.

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Security

Enterprise-grade security.

Your data deserves world-class security. We are committed to keeping your data safe with advanced privacy controls.

PII Guard

Customized PII Redaction that maintains visibility without compromising privacy. Our AI models automatically strip PII from data the moment it hits our servers, ensuring your sensitive customer information never leaves your control.

Learn about PII Guard

SOC 2 Badge

SOC 2 Compliant

Raindrop has achieved SOC 2 Type II compliance. Learn what our SOC 2 certification means for you and how we keep your data safe.

Read Security Docs

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Case Study

Learn how Tolan's AI engineering team used Raindrop to reduce memory issues by 27.8 % and nearly eliminate lore inconsistencies as they scaled to thousands of users.

Built for your whole team

Who uses Raindrop.

AI Engineers

Debug agent failures with step-by-step traces. Find the root cause in minutes, not days. Run experiments to prove your fix works.

Product Managers

See how users actually interact with your agent. Track satisfaction, spot trends, and prioritize the issues that matter most.

QA & Support

Investigate user complaints with full conversation context. Reproduce issues instantly instead of asking users to explain what happened.

Engineering Leads

Get daily digests of agent health. Know if things are getting better or worse without digging through dashboards.

Founders & CTOs

Ship AI features with confidence. Know your agent is working before your users tell you it isn't.

DevOps & Platform

Monitor tool latency, error rates, and API failures across your agent stack. Get alerted before it becomes an outage.

Pricing

Get started for free.

Start with a free trial. Upgrade as you grow.

Integrations

Works with your stack.

Two lines of code and you're live. Raindrop integrates with the frameworks and tools you already use.

See all integrations