Quo is more than a phone system, it’s your platform for building deeper customer relationships at scale.
When we started OpenPhone, our mission was clear: fuel business growth by giving companies a better way to connect with customers.
We’ve seen how businesses lose nearly a third of their revenue to missed customers. It happens through missed calls, forgotten follow-ups, and conversations that slip away.
We built OpenPhone to change that, to be the communication channel that ensures no customer is ever lost again.
Today, we are rebranding to Quo. This isn’t about moving away from the phone. It’s about spotlighting what the phone makes possible: customer experiences that rise far above the status quo.
We’re also unveiling our biggest update yet. Sona, our AI, is evolving into a true front office partner that helps with sales, support, and every customer conversation. And with $105M in new funding, we are ready to take this vision further and faster.
Thank you to our customers, our team, and our investors. This is only the beginning.
.svg)
Co-Founder & CEO
Co-Founder & COO
Here’s what we’ve been building…
AI agent Sona now more configurable and connected than ever before
.avif)
Smarter call handling tools, including custom flows, and multi-level phone menus
.avif)
Deeper integrations with Salesforce, HubSpot, Jobber, and Make
A smarter, more connected Sona
We first built Sona to answer calls, capture details, and save time. Now, Sona now works like an extension of your team — helping you deliver the right experience every time and never miss a chance to connect.
.avif){kind=small}
Transfer calls directly
Connect customers to the right teammate — no dead ends, no frustrating loops.
.avif){kind=small}
Tailor Sona for any scenario
From lead qualification to appointment booking and beyond, customize Sona to fit your workflows.
.png){kind=small}
Train instantly
Upload documents or import your website to give Sona the knowledge it needs right away.
.avif){kind=small}
Stay in sync with your tools
Sona writes summaries and logs details automatically in your CRM, so every interaction is recorded and actionable.
Smarter, more flexible call flows
We’ve made call handling more intuitive so you can adapt quickly and keep your focus on customers. Now customers reach the right person faster, your team spends less time on manual tasks, and your tools work together as one system.
.avif){kind=small}
An improved visual call flow builder
Drag-and-drop editor, no code required.
Multi-level menus
Route by team, language, location, or schedule
.avif){kind=small}
Custom call flows
Create and switch between flows for holidays, special hours, or seasons.
Sona ensures that no calls go completely unanswered. Having someone available to take their information—even after hours—gives customers a better impression of Utiliti. It reassures them that their concerns are being noted and will be addressed promptly.
.avif)
Kendall Carameros
Co-founder & COO
Quo offers a lot more flexibility than your traditional business line. You can set your business hours and customize away messages with a few clicks. If you are looking for intuitive, clean user experiences with your VOIP business phone service, Quo is for you.
.avif)
Melissa Hughes
Principal/Owner
.avif)
Quo has transformed how our team collaborates, with intuitive features that make it incredibly easy to transfer calls, monitor teammate activity, and add detailed notes to every interaction. We can effortlessly scale by adding new numbers as we expand into different territories.
.avif)
Maureen Jones
Partner/Senior Recruiter
Never miss a call or customer
See what’s new and learn more at Quo.com