ProdRescue AI | Automated Incident Reports & RCA for SRE Teams

4 min read Original article ↗

From 3 AM incident panic toa board-ready narrative in under 2 minutes.

Evidence-backed incident intelligence for CTOs, VP Engineering, and SRE. Not ChatGPT — structured reports with every claim linked to source.

Native Slack Integration. Turn fragmented #incident threads into a unified executive narrative with one click.

See what you get

Real executive report

Board-ready format. Real incident. One click.

No contracts. Cancel anytime.

You know the drill

Production incidents don't happen during business hours. They come at 3 AM.

  • 3 AM pages. Sleep disrupted. You're scrambling through logs before the exec standup.
  • Slack chaos. 200 messages in #incident. Nobody has the full picture. Context is fragmented.
  • Exec pressure. "What happened?" "How much revenue?" "When's the postmortem?" — before you've had coffee.
  • Revenue uncertainty. You fix the bug. But quantifying impact? That becomes another 4-hour investigation.
  • Blame culture. Postmortems turn into finger-pointing when there's no single source of truth. No evidence. No institutional memory.

Before vs After

From noise to narrative. From tribal knowledge to documented intelligence.

Before

  • Raw logs scattered across Datadog, CloudWatch, Loki
  • Slack chaos. 200+ messages, fragmented context, tribal knowledge lost in the scroll.
  • Noise. Alerts. Duplicate investigations.
  • Manual RCA. Hours of digging. Guesswork.

After

  • Structured report. One source of truth.
  • Unified timeline with evidence links [1], [6], [8]
  • Slack-to-Report Automation. Every decision, person mentioned, and timeline event extracted from your war-room thread.
  • RCA with root cause + contributing factors
  • Action items with owners, priority, deadlines

The 4-Layer Intelligence Engine

Sanitize → Correlate → Infer → Verify. Technical but clear.

Sanitization

Automatic masking of PII and sensitive data.

Supports raw logs, chat transcripts, and monitoring snapshots.

Correlation

Multi-service logs and Slack war-room threads aligned to a unified, evidence-linked timeline.

Inference

Root cause analysis with contributing factors. Combines technical logs with Slack discussion context.

Verification

Every finding sealed with log-line evidence.

What you get

  • Executive Summary (1 page) — board-ready
  • Timeline with evidence links
  • Root Cause + Contributing Factors
  • Action Items (owner / priority / deadline)

Powered by multi-model AI routing for parsing, correlation, and inference.

What Executives See

Real metrics from real incidents. No guesswork. No theater.

P1Payment Processing Degradation

Resolved

Revenue Impact

$67K net loss

Customer impact, severity, and action owners — all in one report. Evidence-backed.

Why Not Just ChatGPT?

ChatGPT generates text. ProdRescue generates structured, auditable intelligence.

Generic LLMs weren't built for incident intelligence.

ChatGPT / Generic LLMs

  • No evidence links to source logs
  • Unstructured RCA — narrative, not forensic
  • No action ownership or deadlines
  • No confidence score — can't audit claims

ProdRescue AI

  • Every claim linked to log line [1], [6], [8]
  • Structured RCA — timeline, root cause, contributing factors
  • Action items with owners and deadlines
  • Confidence score — audit-ready, board-ready

Connect Your War-Room

No complex setup. Just click "Add to Slack", invite @ProdRescue AI to your incident channel, and let the AI build your timeline while you focus on the fix.

Setup takes 30 seconds

Add to Slack

We only access channels you explicitly invite @ProdRescue AI to. No background eavesdropping.

Simple, Transparent Pricing

Plans for teams. Evidence-first reports with no training on your data.

ROI: One incident cycle (~4–8 hours) costs more than a senior engineer's hourly rate. ProdRescue pays for itself in the first incident.

Try your first 3 reports for free – no credit card required.

FeatureFreeTeam Pilot
Reports3Unlimited
PDF exportYesYes
Structured RCABasicAdvanced
Action itemsBasicOwner + Deadline tracking
Slack integrationManual paste onlyNative OAuth
RCA depthBasicContext-aware (Logs + Chat)
SupportCommunityPriority

Founding Team Pilot – limited availability

Team Pilot

$29/month

Less than 1 hour of senior engineer time. ROI in the first incident.

  • Unlimited incident reports
  • PDF export
  • Structured RCA
  • Action items (owner + deadline)
  • Native Slack integration
  • Full Slack Context Recovery
  • Don't just read logs — understand the human decisions behind the fix.

Cancel anytime. No contracts. No lock-in.

Start Team Pilot

Enterprise

Contact Sales for Custom Pricing

For teams and organizations

  • Unlimited reports
  • Team workspace
  • Custom deployment (VPC / On-Prem)
  • SOC2 & GDPR alignment
  • Dedicated support

Our Mission

ProdRescue AI was born to transform 3 AM chaos into corporate memory.

Our mission is to free engineers from hours of manual reporting and help companies extract real lessons from every incident.

We are where undisciplined documentation (cowboy engineering) ends and data-driven transparency begins.

Strong Privacy & Security

  • No log retention — we don't store your data
  • No training on customer data — ever
  • Ephemeral processing — in-memory only, then discarded
  • OAuth 2.0 — only access channels you authorize

Share your experience

Used ProdRescue AI? Your feedback helps other engineers discover better incident reporting.

Get in touch

Turn your next incident into institutional memory.

We'll respond within 24 hours.

Why ProdRescue?

See it in action

Watch your own logs turn into executive-ready reports in seconds.

Security first

No log retention. No training. Ephemeral processing only.

Custom pricing

Team discounts, unlimited credits, and enterprise plans.

Or email us at info@prodrescueai.com