Free Ask AI agent that answers from your docs
Ask AI support agent turns product and developer docs into trustworthy, line-cited answers across your help center, app, and community - so customers help themselves faster.
No code
Ready in 5 mins
95+ Languages
Optimized for SaaS and Tech companies
See the Ask AI agent in action
The Ask AI customer support chatbot delivers actionable, illustrated instructions, writes accurate code snippets, and remembers conversation history
Ask AI is built for complex and technical products
Trial and technical users ask repetitive questions already answered in your docs. Ask AI finds and delivers accurate, cited answers instantly — at almost no cost.
Onsite or In-Product widgets
Ask AI offers three widget types, each tailored for different placements — your website, product or developer docs, and in-app assistant
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Data sources and Threads
The AI agent delivers detailed, accurate answers with images, links, and code snippets organized in threads — all backed by your data sources.
Customization and integrations
Use one of the default floating buttons or create your own. Add Ask AI to your Slack or Discord community.
Custom Prompts and Human Handoff
Easily set the tone of voice and provide custom instructions to tailor the agent’s responses. Set up a seamless human handoff when needed.
Solutions
Reliable AI self-service support –that’s always there for your users
Your customers struggle with keyword searches and digging through docs, help centers, and API references. Give them instant, accurate, up-to-date answers with clear citations and source links.
20%
Support Load Reduction
AI Customer Service
Fewer support tickets
The Ask AI agent empowers the latest ChatGPT model with your product documentation to provide precise responses, resolving up to 90% customer inquiries 24/7 and instantly reducing your team's ticket volume.
Human-like replies in your company’s tone, context, and domain-specific language.
No hallucinations - only knowledge-based answers aligned with company policies.
Seamless human handoff - take over your Al customer service agent when needed.
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Onboarding & RETENTION
Better product implementation
Attract more new customers by helping them discover, learn, and implement your products into their business.
Acquisition. Help users easily discover the benefits and features of your product by providing accurate answers.
Activation. Improve onboarding with a personal assistance and specific solutions your customers looking for.
Retention. Make it easy to discover full potential of your solution and implement it into the customers business.
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In-product or COMMUNITY
Cross-platform AI customer service
Provide support to your customers in their native language — even if your content is in another. Let them access AI-powered help wherever they are: in your documentation, product interface, or Discord/Slack community
Supports 95+ languages – define whether the Ask AI agent should use a specific language or respond in the customer’s own.
Ready-to-use integrations – deploy an AI customer service agent to every touchpoint with one click.
API and Webhooks – connect your Ask AI agent with any third-party system.
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Easy to set up and maintain
Keep your current support workflows and setup
Ordemio Ask AI works right out of the box — no changes to your existing workflows or help desk setup required. No developer skills needed.
HOW IT WORKS
Build a custom AI agent for customer service in minutes
#1 IMPORT DATA
Import your custom knowledge and API docs
Ask AI automatically gathers data and extracts knowledge from 25+ data sources such as your help center, website, files, Google Docs, YouTube, and many others, ensuring that the AI support agent respond with the most up-to-date accurate answers.
The API documentation allows your customer service agent performs actions directly within the customer's account in your product without requiring extra integration efforts on your end.
#2 ADJUST BEHAVIOUR
Build and customize your Al support teammate
Customize your agent's role, tone, and style, and write custom instructions to give it a specific behaviour and personality. You can either choose one of our pre-built roles for your customer service bot or set up your own prompt to create an assistant tailored to your needs.
Connect the chatbot to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
#3 CUSTOMIZE APPEARANCE
Match your brand's style and website
Make your chatbot blend into your website with custom colors and logos. Personalize it with a welcome message and match your brand by adding avatars. Make the embedded AI customer service agent on your website more noticeable by adding a popup bubble.
#4 EMBED AND INTEGRATE
Embed the AI Agent wherever your customers are
Integrate a support chatbot with your existing support setup in minutes — no devs needed. Keep your existing support stack (e.g., Intercom, Zendesk, Freshdesk) and set up intelligent handover to human support agents.
Provide AI support across:
- Your help center and developer docs
- Live chat or in-product experiences
- Email and help desk tickets
- Discord or Slack communities
- Custom integrations via MCP or API
#5 ANALYZE PERFORMANCE
Analyze performance and gain valuable insights
Monitor all interactions between your customers and your copilot. Utilize robust analytics to gain insights into customer inquiries and improve your products and support services. Our Al customer support software provides daily reports, highlighting key conversation topics and new leads gathered.
features
Why choose Ask AI Agent
Everything you need in an AI support agent for your help desk or live chat tools
Get Started For Free
Smarter answers
Tailored for SaaS and tech - your AI agent better understands your knowledge and product.
100% Free
Use the Ask AI agent for free with your own OpenAI API key — enjoy unlimited messages.
Advanced features Includes content gap reporting, in-product widgets, user data APIs, action triggers, and more.
Full AI support toolkit
AI agent, triage, and copilot—seamlessly integrated with your help desk.
Multi-agent setup
One platform for all support channels: email, community AI, and AI copilots for humans.
Detailed Analytics
Unlock insights with conversation quality metrics, summaries, and topic classification.
Integrations
Works with all your favorite tools and platforms
The enterprise AI platform, secure and scalable
Data Encryption
All your data secured using AES-256 encryption protocol at rest and in transit (TLS 1.3.).
On-Premise Deployment
Ordemio can be self-hosted on your own servers or VPC, giving you complete control over your data.
Dedicated Infrastructure
AI models run with the highest levels of privacy and security with Azure OpenAI and AWS Bedrock.
Pricing
Use Ask AI Agent for FREE —
pay only for tokens
Other tools charge up to $1.50 per reply — we don’t. Connect your own OpenAI API key and pay under $0.01 per answer.
Free
Start for free with your API key
$0/month
1 AI Agent
Unlimited answers/mo *
500,000 data characters
Unlimited URLs and Files
Limited auto-Sync data sources
Latest ChatGPT model
Slack & Discord integrations
Community Support
* with your OpenAI API key
AI agents get deleted after 14 days of inactivity on the free plan.
Startup
Full AI support setup
From $49/month
3 AI Agents included
3,000 answers/month included
50,000,000 data characters
Unlimited URLs, Files
Auto-Sync data sources
Latest ChatGPT model
Integrations: Intercom, Zendesk, Freshdesk, Discord, Slack,
Webhooks and API access
Basic Support
Custom Actions & Workflows
Enterprise
Pay for what you use
Custom
Unlimited AI Agents
Unlimited answers/month
Unlimited data characters
Unlimited content
Auto-Sync data sources
Latest ChatGPT model
Integrations: Intercom, Zendesk, Freshdesk, Discord, Slack,
Webhooks and API access
Premium support
Custom Actions & Workflows
Advanced AI analytics
Free
Explore Maze together, for free lifetime.
$0/year
3 active projects
Up to 10 blocks
Team management
Essentials
Explore Maze together, for free lifetime.
$280/year
3 active projects
Up to 10 blocks
Team management
API integrations
Standard
Explore Maze together, for free lifetime.
$800/year
3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
Pro
Explore Maze together, for free lifetime.
$1280/year
3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
CSV export
You can switch from the free Ask AI plan to the full-featured Ordemio AI agent anytime — and try it free for 14 days.
Trusted by SaaS and Tech businesses
What people are saying
Stefan Frot
VP Customer Experience, Securio
“Switching to our own OpenAI key brought cost per answer under $0.01 — monthly support spend on AI support is down 67% while we serve customers in 6 languages.”
Nick Chen
Senior Product Manager, KiteAPI
"I’m a product person, not a copywriter. Ask AI let me ship a helpful widget without begging marketing for scripts; our trial users feel guided, and I finally get fewer ‘where is this?’ pings on Slack."
Jason Crutzen
Head of Support, FluxDB
"In our first 30 days, Ask AI deflected 22% of repetitive tickets and cut first-response time to 2m 12s - that's huge! After embedding the in-product widget, onboarding became smoother and trial-to-paid conversion lifted 8%."
Rebeca Smith
Customer Success Manager, Datacanvas
“After we turned on Ask AI, I stopped spending late nights rewriting the same replies and finally took Sunday off. In the first week, our CSAT jumped 7 points.”
Try Ask AI Agent for free
Answers grounded in your content. No training on public models.
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Free Ask AI support agent that answers from your docs
Custom chatGPT with your data