Social media: the good, the bad, the unstable

5 min read Original article ↗

7 minutes read

There’s been some pretty wild stuff happen over on Twitter in recent weeks. It’s a weird time to be on, and to think about, the future of a social media platform that has become central to how academics communicate new research and communicate with each other. #AcademicTwitter and its many branches — such as #PopTwitter for us demographers — contains thousands of scholars tweeting about job opportunities, latest papers and preprints, conferences and presentations (and also memes). But with the recent changes, there has been a move by many to other platforms (most notably Mastadon), with some cutting ties with the bird site altogether.

As someone who uses social media data in research, it’s always at the back of my mind that the data obtained from social media websites are constantly in flux: user bases change, company goals change, budgetary considerations change. Meta, for example, could just decide one day to remove the potential reach numbers from the Facebook Advertising Platform without paying, which would completely undermine this area of research.

Up until now, I’d thought less about the effect of platform changes on the other side of academia: that of the academic community. Maybe we all inherently assumed that this version of social media was around for good, and academia needs to work out how to incorporate it into our pre-existing structures and processes.

So in light of avoiding thinking about the prospect of setting up yet another social media account1, I decided it was a nice opportunity to write some reflections2 about my experience with Twitter, what’s great and not so great, and what that all means for the future. I’m not sure if it’s particularly insightful or useful, but it is a good way to express my gratitude for all the wonderful people I’ve met through this platform, in perhaps a more lasting way than saying it on Twitter (because who knows if it will just break one day)3.

The good stuff

Speed of research and research impact

The Twitter era pairs well with the pre-print era. The big pre-print servers, like arXiv and SocArxiv have their own Twitter accounts, which tweet out new work as it is being posted. Research can be disseminated in a much faster time frame, and reach a much larger audience, than the traditional format.

@SocArxivPapers is the feed for all new papers as they are accepted by our moderators. Follow along! @socarxiv #soctwitter #oa #openscience pic.twitter.com/PvA7Ah2PeD

— New SocArXiv Papers (@socarxivpapers) February 19, 2019

Indeed, one could argue that the workflow and timeline of producing academic work in many fields has completely changed, from a very linear path to a non-linear path that involves soliciting feedback at different stages of the project. Twitter is a big part of this, for better or for worse.

Additionally, I think Twitter has created opportunities for academics to engage more with public policy and the broader impact of their work. The Covid-19 pandemic has really brought this to the fore. When this whole thing started, Twitter became a place where uncertain estimates were hastily thrown about, while demographers were all shouting ‘yes but what about the age structure’ into the void. Since then, there has been some outstanding work by demographers to really engage with the broader community, including academics, doctors, politicians, and journalists, to improve the measurement and communication of uncertainty in Covid-19 deaths.6 Yes, maybe this all would’ve happened with Twitter, but it provides a platform to communicate ideas to a broader audience.

Some cool new #dataviz based on our recent life expectancy paper + quotes from @jschoeley & @ridhikash07. https://t.co/UvuCrH9Oss pic.twitter.com/ZJXpGTn5WY

— Jenn Dowd (@drjenndowd) November 22, 2022

The not-so-good stuff

Of course it’s not all sunshine and roses on Twitter, and there are parts of it and behaviors that are truly toxic. The flip side of community-building is community exclusion. As is the case with any group effort, we should strive for representation of participants and points of view from all backgrounds. This can be difficult on Twitter, because users are selected in very strong ways, and Twitter communities themselves are very siloed; this is studied extensively from a political point of view, but probably true of academic communities, too. The flip-side of having a more equal playing field for junior scholars is that there’s a lot of ‘punching down’, and the madness of crowds is such that Twitter can be full of nonconstructive criticism and personal attacks, even for those who have yet to properly start their career. And the flip side of increased speed of research dissemination is the increased speed of the spread of misinformation, and sometimes it is difficult to know the source of claims and whether they are reliable or not.

The future?

I mentioned at the start of this about using social media data in demographic research, and how that could all change at the drop of a hat. Maybe this doesn’t matter, though, because of the data issues we’ve had to think about, and methods that have been developed in response such issues, are useful outside of the social media context, so it’s been a valuable exercise anyway.

Maybe the same can be said about social media platforms as a tool for academic community building. Social media website are dynamic environments, both in terms of the users and developers, and it’s probably inevitable that Twitter will be replaced with something else. A question is, should it serve exactly the same function as Twitter? Maybe not. New platforms call for evolution in how we interact, how we disseminate research, and how we support others.

Who knows what will happen in the future, but I will be forever grateful for the awesome people I met through Twitter, and will no doubt follow you all to the next big thing (albeit 10 steps behind).