Sorry Jira, Bitbucket and Atlassian you are going out... I really like the founders of Atlassian, good guys, so I want to be mindful here but the software, not so much. After being able to leave Salesforce and a number of SaaS, let me share: Confluence and Jira is a software almost as ingrained as Salesforce or an Oracle database. In a bank like Klarna even compliance relies on it to track our new product approval process. I believe all these SaaS originally were founded with some principles.. This is how you do a great ticket and agile process. This is how you do great sales. But over the years they try to please every enterprise customer in the world. And they end up becoming just a glorified database. A massively complex software layer with process on process. They require an ever growing number of specialists, consultants making money to make "adoptions" tailor the software, and whose main income source is to continue to charge for "improvements". The same consultants are the main sales people of the SaaS companies creating a negative loop Meantime work in a company is intra-connected. Tickets are connected to code. Code to features. Features to marketing and sales. Clients provide feedback. Discussions are in slack and over multiple channels. Plus add a plethora of reporting tools and sheets, slides and docs… For any human to make sense of that is complex. And AI agents are really like a newly hired trainee, at the start they know nothing of our company Klarna and all the above process and systems. We realized 1 million context window is not enough to explain all facets of Klarna Every new thread of AI is the same employee starting from scratch again. First day at the job. AI can do tons if we standardize, if we consolidate our data, if we remove the complexity. Actually it makes us humans more productive as well, and our jobs much more fun. Finally when your data is in order, when you have broken it out from your SaaS parties own data models, workflows etc and all is consolidated. This week we get a demo of a vibe coded frontend that is more beautiful and easy to use than any ticket management system I have seen And it is adjusted to our ways of work. It is software with an opinion. It understands our culture and way of working. And we can do Kanban boards. But it was vibe coded internally in 2 weeks. BECAUSE the data is there, the foundations are there. Bye bye Jira