Intercom on Product Management | Intercom Book

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Success starts with a great product. Building a great product should be the first focus of every startup. This collection of lessons offers our guidance on the tough decisions you will face as a product manager.


Product management requires a relentless focus on cohesion. You have to ensure that how a product is designed, engineered, named, branded, and marketed is all united under a single vision.


This book provides actionable frameworks for navigating the hard choices along the way, so that you can ship a product that people want, and will use time after time.


You’ll learn:


  • How to evaluate your current product and spot areas for improvement.

  • Why “no” is the most important word in a product manager’s vocabulary.

  • How to roll out new features and actually get them used by customers.