Incident management that lives where your team works
Run incidents, manage on-call rotations, and generate clean postmortems—all without leaving Slack. Built for engineering teams who move fast.
Free incidents tracking. No credit card required.
Three commands. One complete postmortem.
No context switching. No manual note-taking. Just run incidents naturally in Slack.
1
Start an incident
Kick off tracking with a single command. Your team is notified instantly.
/incident start <severity> <incident title>
2
Log updates
Add timeline events as you go. Every update is captured automatically.
/incident status <update description>
3
Generate postmortem
AI analyzes the timeline and generates a clean, structured postmortem.
/incident postmortem
Everything you need for better incident response
From the first alert to the final review, IncidentOps captures what matters and helps your team learn from every incident.
Run incidents seamlessly
Manage incidents where your team already works. No context switching, no new tools to learn.
Simple Slack commands
Start, update, and resolve incidents with intuitive commands. No training required.
Automatic timeline capture
Every update is timestamped and organized. Never miss a detail during the chaos.
Severity tracking
Set and change severity levels (sev1-sev4) to prioritize response.
Starting an incident
$/incident startsev2Database timeout affecting checkout
→ Incident #142 started (SEV2)
$/incident severitysev1
→ Severity escalated to SEV1
$/incident statusIdentified slow query in orders table
→ Timeline updated
$/incident resolve
→ Incident #142 resolved (duration: 23m)
AI-powered postmortem
$/incident postmortem
→ Generating postmortem...
AI Postmortem
Summary: Database timeout caused checkout failures for ~23 minutes.
Root cause: Missing index on orders.created_at column.
Timeline:
- 10:00:00 - Incident started
- 10:05:00 - Identified slow query in orders table
- 10:10:00 - Added index, query time down to 50ms
- 10:15:00 - Incident resolved
Action items: Add index monitoring, query performance alerts.
Generate insights automatically
Let AI do the heavy lifting. Get comprehensive postmortems and build a searchable knowledge base.
AI-powered postmortems
Generate comprehensive postmortems with root cause analysis, action items, and lessons learned.
System of record
All incidents are persisted and searchable. Build institutional knowledge over time.
Export to Markdown
Share postmortems in your wiki, docs, or anywhere else. One click export.
Track trends & improve
Measure what matters. Spot patterns, reduce MTTR, and continuously improve your incident response.
Analytics dashboard
View incident trends, MTTR, and severity breakdown over time.
Incident list
Quick overview of recent incidents with severity and duration.
Incident history per channel
View past incidents by channel. Spot patterns and recurring issues.
Analytics & insights
$/incident list
→ 3 incidents this week
$/incident analytics7
→ Weekly stats: MTTR 18m, 3 incidents
$/incident history
→ 12 incidents in #payments (last 30 days)
On-call scheduling & rotations
$/oncall schedule@alice @bob @charlie7
→ Weekly rotation created with 3 engineers
$/oncall calendar
→ 📅 On-Call Calendar
🟢 @alice | Mon, Jan 1 → Mon, Jan 8
⚪ @bob | Mon, Jan 8 → Mon, Jan 15
⚪ @charlie | Mon, Jan 15 → Mon, Jan 22
$/oncall schedule add@newengineer
→ Added @newengineer to rotation
$/oncall
→ Current on-call: @alice (5 days remaining)
Automated on-call rotations
Set up automated schedules, view your on-call calendar, and let rotations happen automatically—all managed from Slack.
Automated scheduling
Create rotation schedules with your team. Set duration (daily, weekly, bi-weekly) and let handoffs happen automatically.
On-call calendar
View upcoming shifts at a glance. See who's on-call next week or next month with /oncall calendar.
Flexible rotation management
Add or remove engineers from the rotation anytime. The schedule automatically adjusts.
Channel notifications
Configure a channel to receive on-call updates. Never miss a rotation change.
Page engineers instantly
When incidents occur, page the right people immediately. Slack-native paging with optional PagerDuty integration for phone/SMS alerts.
Slack-native paging
Page engineers via Slack DM with an interactive Acknowledge button. No context switching.
Auto-escalation
Unacknowledged pages automatically escalate to the next person in your escalation chain.
Auto-page on incident
Configure severity levels that automatically page the on-call engineer when incidents start.
Paging engineers
$/page oncallDatabase is down
→ Paging @sarah (on-call)...
$/page@mikeNeed your help ASAP
→ Paging @mike via Slack + PagerDuty
$/page ack
→ Page acknowledged by @sarah
$/page status
→ 1 active page (acked), 0 pending
Integrate with your stack
Connect IncidentOps with the tools you already use. Create tickets, sync action items, and keep everything in one place.
Jira Integration
Create Jira tickets directly from Slack with a single command. Track action items and follow-ups without leaving your workflow.
PagerDuty Integration
Connect PagerDuty for phone/SMS alerts. Pages sync via webhook—ack in PagerDuty and it updates in Slack automatically.
Coming soon
Linear
GitHub Issues
Opsgenie
Creating a Jira ticket
$/incident jiraAdd database index monitoring
→ Creating ticket...
Ticket: INC-847
Title: Add database index monitoring
Linked to: Incident #142
Why teams choose IncidentOps
We built incident management the way it should be — fast to set up, simple to use, and powerful when it matters most.
Slack-native
No new dashboards to learn. Run incidents, manage on-call, and generate postmortems without ever leaving Slack.
Setup in minutes
Install once, start using immediately. No complex configurations, no training required — just intuitive slash commands your team already knows.
Scales with you
From startups to enterprise. Unlimited incidents on free, powerful analytics and integrations when you need them. Pricing that grows with your team.
Simple, transparent pricing
Start free, upgrade when you need more power.
Free
- Unlimited incidents
- Severity tracking (sev1-sev4)
- Basic timeline capture
- Incident list view
- On-call management
- On-call handoffs & history
- Slack-native paging
- 10 free AI-powered postmortems
Most Popular
$29/month
- Everything in Free
- AI-powered postmortems
- Incident analytics
- On-call analytics
- PagerDuty integration
- Auto-escalation & auto-page
- Jira integration
- Export to Markdown
- Priority support
Ready to improve your incident response?
Join engineering teams who trust IncidentOps to capture, learn, and improve.