EcommerceBytes Blog by Ina Steiner

By: Ina Steiner

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"Save valuable shopping time by creating saved searches for the items you regularly search eBay for. We'll send you email alerts when new items matching your search are listed. Your searches will also appear in your feed when you're signed in or you can find them by selecting Saved on the eBay homepage."

A seller wrote to us recently - "I sometimes build a stupidly long searches and then ... Read More

By: Ina Steiner

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David and I officially settled the lawsuit we filed in 2021 against eBay and its former executives over the stalking and harassment campaign we endured in 2019 designed to stop our reporting. The landmark civil rights settlement includes $55.7 million in compensation and charitable commitments.

Our lawyer Chris Murphy summed up the reasons we battled it out for over 6 years when he wrote:

"This case was always about more than obtaining financial recovery. From the beginning, our clients wanted to uncover the truth, protect journalists and publishers, hold those responsible accountable, deter future corporate misconduct, and help ensure others would ... Read More

By: Ina Steiner

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Facebook launched a new app for business sellers - those who sell on Facebook Marketplace (FBMP) as a side hustle, a small business, or who are generating "real income," it announced. It's counting on AI to make the new app called Seller useful and appealing to sellers.

"Every month, there are 430 million items and 44 million vehicles listed on Facebook Marketplace globally," Tom Alison (head of Facebook) said in a post on Friday. "And we're exploring the ability for small businesses to list on Marketplace," he said.

Alison said Facebook believes that by leveraging AI, the Seller app will remove ... Read More

By: Ina Steiner

Sellers are appalled that the special offers they make privately to bidders who didn't win their auctions are being displayed publicly. "A Second Chance Offer gives you the opportunity to make a sale to bidders who didn't win your auction," eBay says in its description of the feature. With a Second Chance Offer, "a non-winning bidder gets the chance to buy the item at a price equal to their last bid" (which is obviously lower than the winning bid).

A seller reported the issue on Ecommerce EKG over the weekend, writing, "Second chance offers that I've sent appear in the ... Read More

By: Ina Steiner

eBay buyers and sellers were unable to access the homepage for a short time on Tuesday evening, July 14, 2026, and had difficulty buying and selling. Reports of problems started coming in after 8:00 pm Eastern, with reports the eBay site was back to normal by about 8:45 pm.

People reporting problems on Down Detector show how significant the problems were during the narrow window on Tuesday for both buyers (one buyer was upset because they had been attempting to buy a limited edition collectible, another buyer was outbid due to the technical difficulties) and sellers who said they were ... Read More