Verizon experienced a nationwide outage this afternoon leaving tens of thousands customers across the United States unable to send texts or make calls.
Reports of cell service outages began at around 12pm ET on Saturday, according to Down Detector.
There were almost 24,000 outage reports catalogued on the site, which tracks interruptions of service for many different companies.
Countless outraged customers said on social media that their phones were stuck on SOS mode.
Verizon has said it is aware of the issue and apologized to those affected.
'Our engineers are engaged and we are working quickly to identify and solve the issue, Please visit our Check Network Status page for updates on service in your area,' a spokesman said.
'We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.'
The most common outage locations are in four Florida cities, including Tampa, Miami, Jacksonville and Orlando.
Verizon experienced a nationwide outage this afternoon, leaving tens of thousands customers across the United States unable to send calls or texts
Pictured: There was a small blip around 8am ET, but the number of service interruptions skyrocketed around 12pm ET
The other most commonly affected cities are Birmingham, Alabama; Atlanta, Georgia; Chicago, Illinois; Minneapolis, Minnesota; and Los Angeles, California.
Customers weren't shy about sharing their fury with Verizon, especially on X.
'My phone bill is way too expensive for Verizon to decide to have an outage for the past hour, AT&T would have figured their s**t out by now,' one person wrote.
Many people have reported that some of the people on their same phone plan have service, while others don't.
'Verizon you’ve been down for 3+ hours and when I went into the store the associates said there’s nothing they can do and it would be fixed “shortly”. Worst day for an outage, and other members in my plan work fine??? Hello???' another person wrote.
Others were frustrated that Verizon seemingly wasn't acknowledging the outage in the early stages.
'How about responding to the nationwide outage that's happening now,' another person wrote on X, tagging Verizon's account.
Some customers are even flirting with leaving Verizon, which is the largest cell service provider in the US with about 146 million subscribers.
Some customers unable to use their phones are now considering switching providers, according to social media comments
There have also been some isolated reports of issues with Verizon's home internet services in the last day or so.
A man living in Pennsylvania commented the following on Down Detector: 'We lost connection around 12:30 and has been down since, now our phones are still not connected but the 5G home internet came back on around 2:30/3p and that is still spotty.'
'I don't know about y'all but, I've noticed in the last 2 or 3 months we've been losing connection frequently in spots where we would normally have it. I am contemplating on switching services, because this is starting to get [ridiculous],' he continued.
Another huge Verizon cell service outage happened near the end of September last year.
Customers then were facing the exact same problem, with thousands of them reporting that their phones suddenly switched to SOS mode.