Elevated 500 errors for customers using User Service Keys

1 min read Original article ↗

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Jan 17, 2026 - 00:00 UTC

Update

We are continuing to investigate this issue.

Posted Jan 16, 2026 - 20:20 UTC

Update

We are continuing to investigate this issue.

Posted Jan 16, 2026 - 20:18 UTC

Update

We are continuing to investigate this issue.

Posted Jan 16, 2026 - 19:54 UTC

Investigating

Customer who are using service key will experience 500

Posted Jan 16, 2026 - 19:52 UTC

This incident affected: Cloudflare Sites and Services (API, Dashboard).

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