AI usage is taking off in the workplace, per new Gallup data out Monday, even as workers fear it'll cost them their jobs. Why it matters: In certain industries the technology is now widespread, and the very nature of how some professionals work is changing.
By the numbers: Those who say they're using AI a few times a year or more at work jumped to 45% in the third quarter of the year — up from 27% in the second quarter of 2024. Zoom in: Gallup surveyed all kinds of workers. Those in so-called "knowledge jobs" have adopted AI at far higher rates than those in service sectors or more blue-collar sectors. Zoom out: Chatbots are the most frequently used AI type — used by more than 60% of AI adopters. The bottom line: More than a quarter century ago, the introduction of Google search kickstarted Internet adoption at work. Editor's note: This story has been corrected to compare third quarter 2025 percentages of those using AI a few times a year or more at work with those in the second quarter of 2024 (not third quarter).