July 30 Update on Webflow availability

I want to personally provide an update on ongoing availability issues that many of you have experienced this week.

While we saw some recovery yesterday, we’re seeing performance worsen again today across the Dashboard, Designer, API, and form submissions.

This is frustrating, and I’m sorry. We know how much this interrupts your work, your timelines, and the trust you’ve placed in Webflow. We’re treating this with the seriousness it deserves.

Our team is working around the clock. We’re in live conversations with our backend database provider, who is actively investigating a bug that may be contributing to the issues we’re seeing. In parallel, we’re pursuing every path to bring things back to normal:

Partnering in real time with our database provider to identify the root cause and move quickly on fixes
Reallocating traffic and internal resources to reduce pressure on core systems
Exploring app-level optimizations to ease pressure
Temporarily pausing new user signups and disabling the Webflow Marketplace to prioritize the experience for existing users

We’ll continue posting hourly updates on status.webflow.com, and the next update will be shared shortly.

I know this isn’t just a technical issue, it’s personal for many of you and the teams you support. We will stay focused, stay accountable, and keep you informed as we work through it.

Linda

Webflow CEO