Company Accounts. Done Right.
Does your SaaS product have multiple users per account, or multiple accounts per user? Userlist’s data model supports that, and allows you to onboard and engage teams in a smart way.
Trigger workflows based on what happens on the company level, and then decide what team members receive the message (based on their role or use case).
Userlist offers two sets of segments: users and companies. Understand your accounts and how they move through their lifecycle.
Our data model reflects the complexity of your SaaS business. Userlist supports properties for users, companies, and relationships.
Only send data on the company level, instead of updating each user with the same information. Store your plan information, feature usage, and much more.
We offer libraries for popular frameworks and languages: Ruby, Ruby on Rails, JavaScript, and PHP. View libraries on GitHub
Using Segment for your product? The same company structure will be reflected in your Userlist account. Zero development time required. See how to get started
Manage accounts and switch between segments
Customize the columns to view the properties that you need
See full company information, segments, activity, and much more
Explore individual users and their activity
Get a high-level overview of your customer accounts
See how companies move through their customer lifecycle
Trigger workflows based on what’s happening on the company level
Select which users (roles) should receive the message
“Many-to-many company accounts are a game-changer. No one else supports many-to-many. This is the only email tool that gets SaaS.”
Send a classic email message, and personalize it with user, company, and event data
Send a message inside your web application to onboard and engage users
Send an email to your own team’s address, e.g. sales or support
Modify a property for a user or a company (works much better than tags)
Create a new event in the timeline of the user or company
Use a webhook to trigger your own instruments and send data Coming soon
Use our Zapier and Make integrations to enable actions in thousands of other apps
Use a Teleport in workflows to advance the user to further locations
Keep repeating the actions until certain outcome happens
Keep cycling through a set of rules until a system finds the matching one
Randomly split your journeys in up to 5 paths to measure performance
Measure conversions with custom time windows anywhere in your journeys
Book your discovery demo
Let’s see how Userlist fits into the bigger picture of your SaaS business. You’ll learn about our automation features, integrations, proven lifecycle frameworks, and how we can help you hit your SaaS growth targets.