Here's how we do 5. and 6. at @missiveapp ... as a small insanely productive team, a 🧵 All customer's emails are consumed from Missive. When a user reports a bug, we create a standalone conversation in the BUG 🏷️, in which we reference the user email in a task. 👇Example: https://t.co/fTFUDBxpze

Here's how we do 5. and 6. at

... as a small insanely productive team, a 🧵 All customer's emails are consumed from Missive. When a user reports a bug, we create a standalone conversation in the BUG 🏷️, in which we reference the user email in a task. 👇Example: