We're still awaiting feedback. Meanwhile, if it's urgent and you're comfortable installing unsigned APKs, you can grab the latest build from our CI at buildkite.com/matrix-dot-org… (click on the Artifacts tab to see the APKs).
We've sent a full explanation of Element and Matrix to the Google Play Store Policy team as of 11:44 UTC and we're waiting for a response. Meanwhile we've published a blog post on the situation which we'll keep updated as it evolves:
Huge apologies to everyone who is impacted by this - we're working as hard as we can on getting the app reinstated asap.
Update: we’re still waiting for a response from Google to our explanatory mail sent ~8 hours ago. Thanks all for your patience while we get this sorted...
Update: we just got a call from a Google VP who explained the suspension was triggered by a report of extremely abusive content accessible on the matrix.org server. Our trust & safety team had already acted on it, and the app should be reinstated shortly.
...and the app is back: play.google.com/store/apps/det…. Huge thanks to everyone for your patience and support on this, and apologies for the inconvenience. Thanks also to Google for being transparent and apologetic once we'd established contact. Now, back to preparing for
@fosdem!