Being responsible with powerful technology starts with knowing who is using it. Identity verification helps us prevent abuse, enforce our usage policies, and comply with legal obligations.
We are rolling out identity and business verification for a few use cases, and you might see a verification prompt when accessing certain capabilities, as part of our routine platform integrity checks, or other safety and compliance measures.
We only use your verification data to confirm who you are and not for any other purposes.
How are we verifying?
We selected Persona Identities as our verification partner based on the strength of their technology, privacy controls, and security safeguards. Follow the steps below to complete your identity or business verification process.
What you'll need
If you are verifying as an individual, have these ready:
If you are verifying on behalf of an organization, have these ready:
Accepted ID types
Original, physical government-issued photo IDs from most countries are acceptable. Common examples include:
Your ID must be issued by a government, clearly legible, undamaged, not expired, and include a photo of you.
The following are not acceptable:
How your data is protected
We know that identity verification can be a meaningful ask, and we've designed this process to protect your information at every step.
For full details on how we handle personal data, see our Privacy Policy.
What we're not doing
What if my verification fails?
Verification can fail for a number of reasons: a blurry photo, an unreadable document, an expired ID, an incorrect registration number, or a technical issue.
If your verification is unsuccessful:
Why did my account get banned after verification?
As part of our safety processes, we may ban an account for a variety of reasons, including repeated violations of our Usage Policy or Terms of Service.
If you feel your account has been wrongly banned, please fill out the appeal form with your account information so our Safeguards team can further investigate why your account was disabled.
Questions?
If you have questions about identity verification, your data, or the verification process, reach out to us via this help form.