Xero Status

Xero Platform and Settings Operational

Core Xero Products Operational

Asia - Regional Products Operational

Australia - Regional Products Operational

Canada - Regional Products Operational

New Zealand - Regional Products Operational

South Africa - Regional Products Operational

United Kingdom - Regional Products Operational

United States - Regional Products Operational

Xero Mobile Apps Operational

Xero Partner Products & Tools Operational

Completed - The scheduled maintenance has been completed.
Dec 15, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 16:15 UTC

Scheduled - HMRC is undergoing scheduled system maintenance for the MTD VAT service from from 4:15pm on Saturday 13 December 2025 to 9:30am on Monday 15 December UTC.

During this time, customers may be unable to access the VAT registration, claim VAT enrolment, and VAT view and change services. Please refer to the HMRC website for further information: https://api-platform-status.production.tax.service.gov.uk/incidents/c5pcq8ztlz66

Resolved - We can confirm the issue impacting some South African customers trying to log into Xero has been resolved. We apologise for any inconvenience this has caused.

This was caused by third-party supplier issues. As a cloud software service, we work with a range of third-party suppliers to help deliver the best experience we can for our customers and partners.

Investigating - We are aware that some customers may be experiencing error messages when accessing part of Xero for those based in South Africa.

We are continuing to investigate this issue.

Resolved - Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused.
Dec 8, 23:03 UTC

Investigating - We are aware some customers trying to access XPM are experiencing errors. Our team is investigating this with urgency.
Dec 8, 22:45 UTC

Completed - The scheduled maintenance has been completed.
Dec 7, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 17:00 UTC

Scheduled - Inland Revenue (IR) is completing scheduled maintenance from 6:00 am (NZDT), Saturday 6 December to 8:30 am (NZDT), Monday 8 December 2025.

During this time you will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 8:30 am, Monday 8 December.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.

Completed - The scheduled maintenance has been completed.
Dec 6, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 15:00 UTC

Scheduled - Hubdoc will be undergoing scheduled system maintenance from 3pm UTC December 6, 2025 until 4pm UTC December 6, 2025.

Whilst this is occuring, users may be unable to use Hubdoc during this maintenance.

Users will still be able to access Xero and manage files within Xero normally during this time.

Resolved - Our team has confirmed that the HMRC outage has been resolved. We apologise for any inconvenience this has caused.
Dec 3, 14:55 UTC

Investigating - We are aware HMRC are currently experiencing issues which may cause errors or connection issues through the UK Tax product. This is currently being investigated. We will update you as soon as we know more.
Dec 3, 14:09 UTC

Resolved - Our team has resolved the issue preventing customers from accessing Syft Analytics in Xero. Our technical team made a configuration change which restored the service. We apologise for any inconvenience this has caused.
Dec 3, 14:35 UTC

Investigating - We are aware that customers trying to access Syft in Xero are encountering an error message. Our team is investigating this with urgency.
Dec 3, 09:30 UTC