Resolved -
We have resolved the technical issue with Portals & Reporting. The service is now operating as expected. A subset of customers may have experienced duplicate chargeback entries within the eCommerce (VAP) iQ portal. We apologize for any inconvenience this may have caused you or your customers.
Jul 7, 20:29 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 6, 15:11 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 5, 19:20 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 4, 23:23 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 3, 17:12 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 2, 14:55 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 2, 04:18 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jul 1, 15:55 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jul 1, 00:21 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jun 29, 16:35 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jun 28, 17:02 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jun 27, 18:03 UTC
Update -
We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jun 26, 18:42 UTC
Update -
We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jun 26, 14:09 UTC
Identified -
We are continuing to experience a technical issue with Portals & Reporting. Our technical resources continue to work to resolve the issue as a matter of priority.
Jun 26, 11:57 UTC
Investigating -
We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 26, 09:48 UTC