UI, US & DE API returning intermittent HTTP 500s

1 min read Original article ↗

Resolved

The outstanding issues with slow handling of integration traffic has been resolved and all services have been restored.

Posted Aug 06, 2025 - 19:29 UTC

Update

We're continuing to work to fix the issue with slow handling of integration traffic.

Posted Aug 06, 2025 - 19:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 06, 2025 - 18:32 UTC

Update

We’ve mitigated the source of the problem and UI/API service has been restored. We’re currently investigating a slow down of handling of our integration traffic.

Posted Aug 06, 2025 - 18:31 UTC

Update

We're currently investigating HTTP 500s from our UI and US & DE APIs

Posted Aug 06, 2025 - 18:20 UTC

Update

We are continuing to investigate this issue.

Posted Aug 06, 2025 - 17:57 UTC

Investigating

We are currently investigating this issue.

Posted Aug 06, 2025 - 17:54 UTC

This incident affected: Dashboard and API.