All Systems Operational
Thermostat Online Services Operational
Switch+ Online Services Operational
SmartCamera Online Services Operational
Smart Security Online Services Operational
Alexa Voice Services Operational
ecobee Public API Operational
Mobile Services Operational
Subscriptions Operational
SmartBuildings Operational
Integration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 12, 2026
No incidents reported today.
Jan 11, 2026
No incidents reported.
Jan 10, 2026
Resolved -
The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Jan 10, 01:33 EST
Investigating -
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Jan 9, 21:35 EST
Jan 8, 2026
No incidents reported.
Jan 7, 2026
No incidents reported.
Jan 6, 2026
No incidents reported.
Jan 5, 2026
No incidents reported.
Jan 4, 2026
No incidents reported.
Jan 3, 2026
No incidents reported.
Jan 2, 2026
No incidents reported.
Jan 1, 2026
No incidents reported.
Dec 31, 2025
No incidents reported.
Dec 30, 2025
No incidents reported.
Dec 29, 2025
No incidents reported.