Simple incident response with unlimited alerts, automated escalations, and on-call

3 min read Original article ↗

Incident muted

Spike alerts you of incidents before your customers do. Get real-time alerts on Phone calls, SMS, Slack, Microsoft Teams, and more for 80+ integrations

Spike calls your team when things go wrong.

Spike in Numbers

Over 15 million incidents managed and nearly a million alerts sent

15 million +

Incidents processed

90,000+

Oncall shifts rotated

750,000

Total alerts sent

200,000

Phone call alerts

Trusted by 100s of teams across 40+ countries

"With Spike, we can sleep soundly, knowing that our systems are covered 24/7"

Senior Engineer, Neat

Connects with your Stack

Spike works out of the box with tools like Prometheus, Datadog, Slack, Teams, and more. You can also set up custom workflows using webhooks or our APIs.

No rebuild required. Just simpler, better incident response.

Explore 80+ Integrations 

Spike Integrations with Prometheus, Datadog, Slack, and more

Alerts you can't miss

Get alerts where it matter: Phone, Chat, or Mobile app. Even with Do Not Disturb on.

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Phone alerts from Spike.sh

Phone call alerts

SMS alerts from Spike.sh

SMS Alerts

Whatsapp Telegram alerts from Spike.sh

WhatsApp and Telegram

Slack and Microsoft Teams alerts from Spike.sh

Slack + Microsoft Teams
DnD bypassing alerts

Mobile phone alerts from Spike.sh

Escalate alerts automagically

Respond faster with one-click actions right from the alert. Spike delivers them in under a second.

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Automatic escalation of alerts on desktop
Automatic escalation of alerts on tablet
Automatic escalation of alerts on phone

On-Call Scheduling that Just Works

Easy overrides, calendar sync, and full visibility - without the usual headaches.

Setup on-call

Oncall calendar

Flexible on-call rotation

Complete transparency

Complete transparency

Syncs with calendar

Syncs with calendar

Override shifts

Override shifts instantly

Oncall alerts

On-call alerts

ChatOps Built for On-Call Teams

Trigger, acknowledge, resolve, or comment on incidents — all from Slack or Teams. Actions are instant and reach you in under a second.

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Starter

$7 per user/month

Start 14-day trial

What's included?

100 Total alerts on Phone, SMS

WhatsApp and Telegram alerts

ChatOps with Slack, Teams, Discord

On-Call Schedules

Live Call Routing (limited)

Status Page

Business

$14 per user/month

Start 14-day trial

Everything in Starter plan, and

Unlimited Alerts on Phone, SMS

Multiple Teams (workspaces)

Alert Routing

Live Call Routing (unlimited)

Trigger external scripts

Incident Context

JIRA, ClickUp, Linear integration

War rooms (video conferencing)

Built for Enterprise

Dedicated support channel

Live Call Routing managed by us

Tailored insights on your incidents

Feature requests with priority access

Dedicated support and close partnership through Slack and Microsoft Teams for your entire team.

Full pricing details

Let’s Talk Incidents.

Spike is purpose-built to simplify Incident Response. It's built to make alerts smarter and help your team resolve issues faster. As makers, we’re incident response nerds ourselves, obsessed with building tools we wish we had.

Spike helps banks, ISPs, Web3 startups, logistics teams, and SaaS companies in 30+ countries. Along the way, we’ve pretty much seen it all (well, almost).

Let’s chat and see how Spike can help your team — no pressure.

Kaushik Thirthappa

Founder & CEO, Spike

Navigating Various Incident Scenarios

Response during a critical incident

Critical Incident Timeline

Automate resolution of a non-critical incident

Non Critical Incident Timeline

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Incident Management

Alerting

Collaboration

Monitoring