Ergonomics recently published a special volume focusing on Automation, Artificial Intelligence and Robotics.

As a huge fan of anything related to Lisanne Bainbridge’s Ironies of Automation, this volume’s article “Ironies of artificial intelligence” from Endsley was a fascinating modern take on Bainbridge’s work.

Endsley proposes five ironies of AI:

  • Irony 1: Artificial intelligence is still not that intelligent
  • Irony 2: the more intelligent and adaptive the AI, the less able people are to understand the system
  • Irony 3: the more capable the AI, the poorer people’s self-adaptive behaviours for compensating for shortcomings
  • Irony 4: the more intelligent the AI, the more obscure it is, and the less able people are to determine its limitations and biases and when to use the AI
  • Irony 5: the more natural the AI communications, the less able people are to understand the trustworthiness of the AI

Some extracts are attached as images but I recommend you read the full article which is available via the link in comments.

Study link: https://doi.org/10.1080/00140139.2023.2243404

LinkedIn post: https://www.linkedin.com/posts/benhutchinson2_gemma-read-shared-a-special-volume-of-ergonomics-activity-7150247966941822976-sSJu?utm_source=share&utm_medium=member_desktop

Ref: Endsley, M. R. (2023). Ironies of artificial intelligence. Ergonomics, 1-13.